I have been trying to get a hold of Dean Clausen since November and can not get him to return a call. I have 4 of his drives that I spent close to 10,000.00 in parts with him last year and he's to busy to return a phone call. NOT a good way to run a business IMO. I have some problems with the upper and lower housing leaking through the porosity in the castings, he knows about this problem with his drives and yet wants me to pay to get it fixed. As I own a fab shop we have tried welding them and it is not a easy task to do with the dirt and debris in the casting and you end up chasing pin holes. It seems you can't get a straight answer from him.
I have been trying to get a hold of Dean Clausen since November and can not get him to return a call. I have 4 of his drives that I spent close to 10,000.00 in parts with him last year and he's to busy to return a phone call. NOT a good way to run a business IMO. I have some problems with the upper and lower housing leaking through the porosity in the castings, he knows about this problem with his drives and yet wants me to pay to get it fixed. As I own a fab shop we have tried welding them and it is not a easy task to do with the dirt and debris in the casting and you end up chasing pin holes. It seems you can't get a straight answer from him.
We had 3 bad rear caps from them before with same problem when we put a set on a 46 BT. Dean replaced them for us.
I have been trying to get a hold of Dean Clausen since November and can not get him to return a call. I have 4 of his drives that I spent close to 10,000.00 in parts with him last year and he's to busy to return a phone call. NOT a good way to run a business IMO. I have some problems with the upper and lower housing leaking through the porosity in the castings, he knows about this problem with his drives and yet wants me to pay to get it fixed. As I own a fab shop we have tried welding them and it is not a easy task to do with the dirt and debris in the casting and you end up chasing pin holes. It seems you can't get a straight answer from him.
This has all been rectified with my friend
I love the power of OSO.. This is how business gets done!!
Last edited by mmareno; 03-16-2009 at 05:33 PM.
Reason: situation has been corrected