Should I be worried? Monster Marine - Page 3

Skullkrusher · 05-22-2009, 04:11 PM

I don't see how you owe them an apology.
A. Didn't have parts in stock like claimed
B. Didn't keep you informed as to order status
C. Didn't send tracking # after they PROMISED

If they had done any of that, you would not have started this thread. In my book, they owe YOU an apology.

ROTAX454 · 05-22-2009, 05:29 PM

Quote:

Originally Posted by covaciud

It's a clean slate, with a new owner, and it will be ran by his current employees. )

Same style of business. Phone messages left-----no return phone calls-----little to no information given when you FINALLY do talk to a real person. I still remember talking to some of his yahoo employee's when it was Trick Marine. Phone muppits. Little to no factural information and rarely a return phone call. You talk about a clean slate------start with some fresh people.

Busta · 06-15-2009, 05:44 PM

I had similar issues with Monster Marine. Purchased a steering wheel just before Christmas that was supposedly in stock and paid for rush shipping. Never showed for Christmas. Finally about a month later, I got the steering wheel and they were supposed to comp the shipping since it took so long. Needless to say they never comp'd the shipping and I still got charged for rush shipping although it was shipped ground (way late). Sure seems like the old Trick to me.

niceguy · 06-15-2009, 07:26 PM

Quote:

Originally Posted by daredevil

WOW,,don't let her hear that one.......she's gonna shoot u !

hahahahahahaha Daredevil.... I meant it as a compliment.

She is a fantastic woman.

Now back to the thread at large....

I do agree that the communication sucked... or should I say a lack thereof. But they did come through with the correct parts and at reasonable prices. But honestly, I won't do anymore business there. There are too many other companies that strive to earn business.

Rawpower · 06-17-2009, 10:10 AM

I purchased a steering wheel, gauge trim rings and some other accessories last spring with no problems, good price and quick delivery. Sorry to hear you had bad luck with them. I thought this might be a good new company. Oh well.