Hypothetical rip off?!!
10-08-2014, 01:36 PM
#41
Registered
Join Date: Nov 2010
Location: Joplin / Lake of the Ozarks
Posts: 270
Likes: 0
Received 1 Like
on
1 Post
Good luck with that one! I run a web site that sells equipment for treating sleep apnea. One of the products that we sell is a DC battery to run the machines. They have a 1-year warranty. Had a customer call me 3 years after buying one to tell me his won't work - bad cell in it. Could have told him sorry 'bout yer luck, but offered to sell him a replacement at our cost and ship it free. Instead, he orders another one from the site, we ship it, and a week later he files a "not as described" claim with PayPal and SENDS BACK THE OLD ONE. These things have serial numbers on them, and it was obvious that he had opened the case on it, so we sent PayPal a bunch of pictures to document our case, along with screen images to show that he had bought one 3 years ago and was shipping back the old one. Didn't matter - PayPal ruled in his favor. We do $70K plus per year through PP with NO other claims besides this one. Doesn't matter - PP is totally tilted in the buyer's favor. And good luck trying to communicate with an actual human being at PP - if you do, they will be in New Delhi.
Major credit cards are almost as bad if you are the retailer. It is so easy for customers to file a chargeback basically on a whim. Unfortunately it almost always is ruled in their favor, and the retailer is on the hook. It's no big deal if you are a huge corporation like WalMart, but for little guys like me, it's like death by a thousand daggers.
Major credit cards are almost as bad if you are the retailer. It is so easy for customers to file a chargeback basically on a whim. Unfortunately it almost always is ruled in their favor, and the retailer is on the hook. It's no big deal if you are a huge corporation like WalMart, but for little guys like me, it's like death by a thousand daggers.
10-08-2014, 01:47 PM
#42
Wish I had the same luck. I am absolutely serious that every time I tried to send an email, I got an automated message saying that I had to go through the resolution center, and that got me nowhere. Very frustrating. It was like the Experian Credit report commercial with the two computers talking to each other and saying "the human is on to us", "just make that annoying modem sound".
10-08-2014, 03:40 PM
#43
Registered
Join Date: Aug 2010
Location: Rotorua New Zealand
Posts: 59
Likes: 0
Received 0 Likes
on
0 Posts
Basically any form of online purchasing/selling has its merit to be screwed. Hell in person people get screwed. It sucks, it's part of life and it will happen to all of us at some point. With a forum like this a lot of that is minimized. Yes it does happen but I bet nowhere near as often as places like eBay and cl. I like PayPal and will continue to use it. Stories like this is how we know who to avoid.
It is easy to knock Paypal but not so easy to design a better/fairer system for making payments.
Bring back "your word is your bond" and "your handshake is a done deal".
10-09-2014, 04:14 PM
#44
I agree. I use Paypal and it has saved me once. Single most important thing, ITEM MUST BE AS DESCRIBED when you list or describe item END OF STORY. In my dispute I found Paypal's resolution system to be fair to both parties. In my case Paypal found in my favour. I gave the seller the opportunity to cover the cost of return and I would send it back. I believe that was the right thing to do.
It is easy to knock Paypal but not so easy to design a better/fairer system for making payments.
Bring back "your word is your bond" and "your handshake is a done deal".
It is easy to knock Paypal but not so easy to design a better/fairer system for making payments.
Bring back "your word is your bond" and "your handshake is a done deal".
OK, I'm done with my rant.
10-09-2014, 08:28 PM
#45
You don't need to use PAYPAL to get screwed. Some people just think it is OK to tell you to fix there furnace and then not pay. And once you leave there house there isn't much that you can do.
Platinum Member
10-10-2014, 09:17 PM
#48
The problem is he is in the military in Texas. ( Captain Dunn ) He owned a house here in Grand Rapids that last January lost it's heat when it was VERY cold. He has since sold the house. Anyway his handyman couldn't fix it so Captain Dunn authorized the handyman to hire me on his behalf. I fixed the furnace to the tune of $599. He refuses to pay the bill. If he lived here I would F with him. I would like to find out who his CO is and give him a call. I didn't know that the armed forces thought it was OK to steal from people.
10-10-2014, 09:51 PM
#49
Registered
iTrader: (2)
Alright here is my 2 cents , oso is the the place for knowledge , and buying and selling hard to find parts , from people that actually have a clue about their history , what they do what they fit and life expectancy ect ect ,bought and sold here so far all is well .....BUT ....if I'm buying or selling and the other person doesn't want to provide a cell phone number for further communication, it ends right there . That's why we have eBay . But same rules apply there on select items , anything with a remotepossibilityof being a flopshow gets sold.in a way I can text the buyer .jusa hard to finmerc 3.0 lower to a guy cost me 80 $ to ship ,he was never going toia text .otherwise known as instant commminication, even if I am busy doing somet
