Quote:
Originally Posted by 2112
I am not sure where to mail to. Which form should I fill out?
Sorry for this hassle.
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Michael
Bring the box back to the PO and ask them for the proper form to use to file a claim.
As they can clearly see, we paid for a 6 pound book to be shipped. The postal fees were $8.10 and another $.50 for delivery confirmation...
totaling $8.60.
They would not have charged us that if the box was empty
Your delivery confirmation number on the green tag should read.......03061070000462261718.
I will work on it from this end. Let me know your results.
WE ARE STOPPING ALL BOOK SHIPMENTS AT THE OLD RATES.
Effective Immediately 1/23/07
We intended to get these books out to our
HORBA members and OSO members as cheaply as possible.....we charged the old 1989 rate of $69.95 for the book and $9.00 for S&H.
As can be clearly seen, there wasn't a lot left for handling, boxing, drivng to the PO etc. after the shipping was $8.60.
We are going to re-evaluate the actual costs and the last 30 books will be repriced accordingly and will include insurance on all shipments.