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Old 08-25-2006, 04:12 AM
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Default Bam!!!!

To deal with. GREAT comunication & delivered as promissed.
Thank's Marc
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Old 08-25-2006, 05:27 AM
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Default Re: Bam!!!!

you aint kidding!!! I know that some poeple get bummed out cuz they will not take any orders over the phone but their system works so why mess with it. No mistakes that way.

Jon
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Old 08-25-2006, 07:53 AM
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Default Re: Bam!!!!

I called Bam to order a bravo coupler cause I had a question, she said we only take orders thru email. Screw it, I called CP and had a tech on the line in minutes, they were also cheaper. Normally I dont mind ordering by email but I was in a hurry and I am on jobsites all day and dont sit at a computer.
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Old 08-25-2006, 08:35 AM
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Default Re: Bam!!!!

Marc did me right recently and I think I bugged the crap out of him.
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Old 08-25-2006, 04:02 PM
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Default Re: Bam!!!!

Always great for us too.....
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Old 08-25-2006, 04:56 PM
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Default Re: Bam!!!!

Mark is a great guy!!!!
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Old 08-25-2006, 05:21 PM
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Default Re: Bam!!!!

Originally Posted by jmackin
I called Bam to order a bravo coupler cause I had a question, she said we only take orders thru email. Screw it, I called CP and had a tech on the line in minutes, they were also cheaper. Normally I dont mind ordering by email but I was in a hurry and I am on jobsites all day and dont sit at a computer.
I had a few questions, and was directed to email the tech dept. They emailed me right back, and asked me a couple other questions, then emailed me the part number I needed, and I got it the next day. Great, great service.
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Old 08-25-2006, 07:01 PM
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Default Re: Bam!!!!

I am only on the computer in evenings so a couple emails back and forth and then it is 3 days later.
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Old 08-26-2006, 04:16 AM
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Default Re: Bam!!!!

Originally Posted by cuda
I had a few questions, and was directed to email the tech dept. They emailed me right back, and asked me a couple other questions, then emailed me the part number I needed, and I got it the next day. Great, great service.
Good point made. At the office I'd much rather deal with emails than phone calls. Much more can be done this way when your dealing with heavy volume. Bam will always get back to you in a timely fashion.
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Old 08-26-2006, 06:36 AM
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Default Re: Bam!!!!

Mark is The Man
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