If this is your first visit, please click the Sign Up now button to begin the process of creating your account so you can begin posting on our forums! The Sign Up process will only take up about a minute of two of your time.

Follow us on Facebook Follow us on Twitter
Page 1 of 2 12 LastLast
Results 1 to 10 of 11
  1. #1
    Mod Squad Enforcer Charter Member Cash Bar's Avatar
    My Boats:
    2009 Skater 3212-- MAD PROPS
    Join Date
    Nov 2002
    On the way to a PR near you

    Too good of customer service?

    Customer service
    This has got to be one of the funniest things I've heard of in a Long time.
    I think this guy should have been promoted, not fired. This is a true phone
    call from the Word Perfect Help line which was transcribed from a recording
    monitoring the customer care department. Needless to say the HelpDesk
    employee was fired; however, he/she is currently suing the WordPerfect
    organization for "Termination without Cause." This is actual dialogue of a
    former WordPerfect Customer Support employee. Now I know why they record
    these conversations!

    "Ridge Hall computer assistance; may I help you?"

    "Yes, well, I'm having trouble with WordPerfect."

    "What sort of trouble?"

    "Well, I was just typing along, and all of a sudden the words went away."

    "Went away?"

    "They disappeared."

    "Hmm. So what does your screen look like now?"



    "It's blank, it won't accept anything when I type."

    "Are you still in WordPerfect, or did you get out?"

    "How do I tell?"

    "Can you see the C: prompt on the screen?"

    "What's a sea-prompt?"

    "Never mind, can you move your cursor around the screen?"

    "There isn't any cursor: I told you, it won't accept anything I type."

    "Does your monitor have a power indicator?"

    "What's a monitor?"

    "It's the thing with the screen on it that looks like a TV. Does it have
    a little light that tells you when it's on?"

    "I don't know."

    "Well, then look on the back of the monitor and find where the power
    cord goes into it. Can you see that?

    "Yes, I think so."

    "Great. Follow the cord to the plug, and tell me if it's plugged into the wall."

    "Yes, it is."

    "When you were behind the monitor, did you notice that there were two
    cables plugged into the back of it, not just one?"


    "Well, there are. I need you to look back there again and find the other cable."

    "Okay, here it is."

    "Follow it for me, and tell me if it's plugged securely into the back of
    your computer."

    "I can't reach."

    "Uh huh. Well, can you see if it is?"


    "Even if you maybe put your knee on something and lean way over?"

    "Oh, it's not because I don't have the right angle -- it's because it's dark."


    "Yes, the office light is off, and the only light I have is coming in from the window."

    "Well, turn on the office light then."

    "I can't."

    "No? Why not?"

    "Because there's a power failure."

    "A power... A power failure? Aha, Okay, we've got it licked now. Do you
    still have the boxes and manuals and packing stuff your computer came in?"

    "Well, yes, I keep them in the closet."

    "Good. Go get them, and unplug your system and pack it up just like it
    was when you got it. Then take it back to the store you bought it from."

    "Really? Is it that bad?"

    "Yes, I'm afraid it is."

    "Well, all right then, I suppose. What do I tell them?"

    "Tell them you're too stupid to own a computer."
    Your OSO connection to great S. Florida Real Estate.

  2. #2
    My Boats:
    29 Kustom
    Join Date
    Nov 2005
    south jersey
    Thats great

  3. #3
    Registered BBB725's Avatar
    My Boats:
    39 Nortech CC
    Join Date
    Jan 2005
    Wi/ Fl Keys
    The store we get our computers from got a call telling them that the computer owners coffee holder was broken. After some more questions he found out the part that sticks out to load your discs on wasn't sticking out anymore and the person really thought it was for a coffee cup!

  4. #4
    Registered carrboy's Avatar
    My Boats:
    Join Date
    Jan 2006
    NY-lake ontario
    Quote Originally Posted by BBB725 View Post
    The store we get our computers from got a call telling them that the computer owners coffee holder was broken. After some more questions he found out the part that sticks out to load your discs on wasn't sticking out anymore and the person really thought it was for a coffee cup!
    No f'n way!!!

  5. #5
    My Boats:
    95 Top Gun
    Join Date
    Jun 2006
    Could be a Government employee ?

  6. #6
    Platinum Member Platinum Member yesrej's Avatar
    My Boats:
    25 baja outlaw 2002
    Join Date
    May 2003
    newbugh ny
    that is funny. those guys really have a great job.

  7. #7 Platinum Member haulinvols's Avatar
    My Boats:
    Boatless again
    Join Date
    May 2005
    Knoxville TN
    A friend of mine did IT help to get him through college.

    He used to tell people they had an "ID Ten T" error. When they would ask what that was, he would tell them to write it down on a piece of paper and they would get the idea.

    I D 1 0 T = idiot

    It is amazing he never got fired.
    I don't want to be a product of my environment, I want my environment to be a product of me.

  8. #8
    Emerald Coast of Florida Gold Member Panic Button's Avatar
    My Boats:
    '86 Cigarette Cafe Racer
    Join Date
    May 2004
    Navarre FL
    My favorite is to tell people to press the Alt & F4 key at the same time, fixes most problems.

  9. #9
    Registered AIR TIME's Avatar
    My Boats:
    BAJA OL 650HP/ SABER 28 Gellner unlimited with konrad ace
    Join Date
    Dec 2000


    wow I feel smart for once

  10. #10
    Banned cuda's Avatar
    Join Date
    Sep 2001
    Deland, Florida
    My brother is in the computer industry, he used to occasionally have to man a help line for his company. I asked him what was the most common problem with computers. He said most problems were in the chair to keyboard interface.

Page 1 of 2 12 LastLast

Similar Threads

  1. customer service?
    By jersey in forum Baja
    Replies: 2
    Last Post: 05-09-2008, 11:13 AM
  2. customer service
    By bellmitsubishi in forum Nor-Tech
    Replies: 3
    Last Post: 05-27-2007, 09:49 AM
  3. Konrad Customer Service
    By cigrocket in forum General Boating Discussion
    Replies: 7
    Last Post: 11-03-2006, 02:49 PM
  4. Myco Customer Service... The Best!!!
    By Chuck in forum General Boating Discussion
    Replies: 23
    Last Post: 10-26-2005, 09:24 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
All times are GMT -5. The time now is 09:10 PM.
Powered by vBulletin® Version 4.2.0
Copyright © 2016 vBulletin Solutions, Inc. All rights reserved.
Search Engine Optimization by vBSEO 3.6.1
Original Poster In Postbit provided by Original Poster In Postbit v1.0.0 (Free) - vBulletin Mods & Addons Copyright © 2016 DragonByte Technologies Ltd. Runs best on HiVelocity Hosting.
Copyright 2011 OffShoreOnly. All rights reserved.