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Anyone use Matworks, i have a problem

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Old 05-17-2007, 02:16 PM
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so thier print error is now your problem? did you write gray anywhere they would have read it?
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Old 05-17-2007, 02:23 PM
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when they called about the embroidery i specified that "CARPET LIGHT GREY, LOGO BLACK" but that never happened
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Old 05-17-2007, 02:30 PM
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How did you pay them? Credit card? Dispute the charge. They need to make it right.
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Old 05-17-2007, 04:11 PM
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Originally Posted by djtalon
They told me that the brochure that came with the template kit is decieving and the tan carpet looks grey but is really not. If i want a replacement i need to pay 50 percent of what i already paid to get a new one.

any ideas?

thats bullsh!t
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Old 05-17-2007, 05:22 PM
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how much do these cost about?
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Old 05-18-2007, 08:53 AM
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cost was 240.00 spoke to them this morning and the owner said that he wants to send me some samples and they are gonna make me a new carpet.

cool!
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Old 05-18-2007, 11:36 AM
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Originally Posted by djtalon
cost was 240.00 spoke to them this morning and the owner said that he wants to send me some samples and they are gonna make me a new carpet.

cool!


Maybe they say the thread?
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