I am always a little suspect when I see someone on the forums with 10-20 posts who is using the forum to voice issues, when it sounds like they have not yet even sat down with the "so called" problem maker to resolve an issue.
I for the most part have not had or heard anything but good dealings with Leon and he seems to be a reasonable guy. I would recommend that OSO'ers always keep their issues between themselves and their vendor until they are being unfairly treated with no attempt on their vendors part to fairly resolve an issue.. Then, we here on the forum are here to listen, suggest and help where we can, but also remember we are not "Judge and Jury" for unresolved claims or issues! Do your due dilegence and resolution attemps before blasting here on the forums.
Ray @ Raylar