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#52
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Service is a commodity. Good service, you should be able to get that anywhere. But exceptional service? You'll probably have to pay a little extra for it.
Anyone who tells you different is selling something.
Anyone who tells you different is selling something.
#54
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The past 12 months have been a challenging time for the marine industry. Big or small, most boat dealers have had to control expenses during the period. Whether a boat retailer has one location doing $100K in revenue or 90 locations doing more than a billion, it is the smart thing to do. This is especially true for non-essential items that are not critical to the success of the business. For example, a single location owner might decide to reduce the number of company vehicles charged to the business in order to reduce expense. For a billion-dollar publically-traded company with locations throughout the country, it might mean selling the company plane and asking customers and executives to travel commercial.
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General Boating Discussion
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09-11-2002 06:52 PM