I do like it. It really pulls differently than a regular hitch- more like a 5th wheel. I use it infrequently with anything heavy on it. Usually it's for pulling the Apache from the storage to my shop which hasn't happened in over a year. I've pulled 8 or 9k with it on the highway before and it's real comfortable.
I forgot just how flaky the factory unit was until I looked at my wife's. It's a good reminder not to use it for anything.
P.S. Remain sitting when you get the quote on the Pullrite. List is over 2 grand. I think I paid about $1500. That's about what a custom hitch would cost.
I remeber now what you were refering to. The Ex is classified as a car and the hitch is used to get it to minimum heighth-from-ground. The don't want you to be able to remove it (so little cars don't submarine under you from behind) so they put a rivet in there plus the bolts. They dropped the tank to get into the frame rail to bolt it from the top.