Expediting an order, yes, know all about it, and as the consumer, I'm willing to pay the premium, but I'm also educated in which vendor can handle my demands.
I use certain vendors for a normal order, and in emergency issues I may use a different vendor - and pay the premium.
So if you did something stupid, and broke something on
Friday night, you expect a replacement Sat. morning because of your check book.
In my FULL response, I also said he lacked in communicating the details on shipment. His fault.
I remember when Fred was starting this business, and it was more of a favor to everyone here that he was doing it. It wasn't to make an Iconic Co. And now, he's being eaten alive by his own - the people that encouraged him to start this in the first place.
For the record, I've never met the man, or have I ordered anything from him. I just know him from talking with him here. And I think he has the best of intentions, although he may have had some trouble following through on those.