Are you getting a kick back??
I have dealt with many engine builders over the years. A few weeks ago I sent my Sterlings out of the Mercedes boat up to Sterling for a 25 hour check. Not that any service was due, just a once over to make sure we are ready for the new season.
First of all, the turn around time was incredible! I got them back sooner than I hoped. They found several little problems that could have been weekend ruiners! They were so thorough they even repainted motor mounts so everything looked like new. The price they charged was more then fair.
To sum it up, I have never been so happy with an engine shop. I can see why they have the reputation as the best! If your looking for the best I highly recommend Mike and his guys!
Are you getting a kick back??
I had a similar experience w/ Mike & Sterling. Spoken to him many times over the phone, first class easy going guy.
No but maybe a future discount!!!
Truthfully, it's just nice to get good service from an engine shop.
I recently had an engine in a shop here in Ft. Lauderdale, I have been a customer for years. Never ***** about price. I also don't bother him unless we are on a deadline trying to get ready for an event. I left the engine there and told him what i wanted him to do. After 6 weeks I called because I hadn't heard from him. He said "i didn't even touch it. I got swamped with bigger jobs and can't even touch it for another 3 weeks. Come and get it and bring it somewhere else if you want too."
I can't believe the way some of these guys treat their customers! That's the performance boat industry.
I've seen that happen, and I figure I just keep trying new companys till one proves itself. Sounds like Sterling did that for you. The guy that put you on the back burner is going to wish he didn't when he gets slow or has some customers not able to come up with the green. Your continued business with payment will be looking awfull good.
Customer service is what its all about. Heard other things about some well known shops in Fla. pulling that same or similar stunt!
Good job Sterling
It is funney how much customer service means to people in this sport.....That makes two bad as$ racing engine shops in mich....
IF YOU CAN TURN YOUR NOT GOING FAST ENOUGH!!!!!!
There's nothing harmonious or Zen-like about a Cigarette ride. It's an anarchic kind of rush—the nautical equivalent of Viagra.
still pouring hundies into this resin bucket................
Facts are facts and it is good to always hear about great experiences then only the bad one's in the boating industry.
""Sterling for a 25 hour check..........They found several little problems that could have been weekend ruiners!"""" ??
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