Not really any major problems. Only had a couple of problems with email not connecting the first try. Emails have been on time since the conversion.
My only problem is trying to get a web site started. They offer it, but when I call to ask questions, their responses "I don't think that service is working yet." Why make it available then??
Overall, not bad. I don't like the $7 increase either. I thinking of buying my own modem so I don't have to rent from them each month.