KW run, 5 star service from OL
11-10-2008, 05:07 PM
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KW run, 5 star service from OL
In these tough times for the boating industry, with a lot of complaints about everyone, thought I would put a positive note in.
Basically OL, kept us out of the broken propeller club the whole weekend. We were heading down thurs to KW from Miami, and coming into Islamorada the port motor was stalling. After calling Joe at Hideaway, we diagnosed a bad fuel pump diaphram. He got in touch with OL, and Gary and 2 others showed up at the lunch break with their truck, wheeled their toolboxes to the boat, and had the part, fixed it on the spot.
Then heading to KW, the last 30 miles a water pump hose came loose and was throwing water. 2 miles out, we blew a propeller blade, which we didn’t know at the time, boat just shook like hell. With that motor off, we limped in.
Called OL when we arrived, at 7 pm, Gary from OL calls, said they were on the boat dockside, fixed the fuel pump, took the prop off. Next day, they had Hideaway order a prop drop shipped. They also dockside changed the oil and filter in the motor losing the fuel diaphragm. Put the prop on sat, and we were on the water sat afternoon. I thought that was great service, and they did it prompto without me pushing them.
I thought that was stellar service, and made me a happy boater, and we had a great weekend.
Andy L.
Basically OL, kept us out of the broken propeller club the whole weekend. We were heading down thurs to KW from Miami, and coming into Islamorada the port motor was stalling. After calling Joe at Hideaway, we diagnosed a bad fuel pump diaphram. He got in touch with OL, and Gary and 2 others showed up at the lunch break with their truck, wheeled their toolboxes to the boat, and had the part, fixed it on the spot.
Then heading to KW, the last 30 miles a water pump hose came loose and was throwing water. 2 miles out, we blew a propeller blade, which we didn’t know at the time, boat just shook like hell. With that motor off, we limped in.
Called OL when we arrived, at 7 pm, Gary from OL calls, said they were on the boat dockside, fixed the fuel pump, took the prop off. Next day, they had Hideaway order a prop drop shipped. They also dockside changed the oil and filter in the motor losing the fuel diaphragm. Put the prop on sat, and we were on the water sat afternoon. I thought that was great service, and they did it prompto without me pushing them.
I thought that was stellar service, and made me a happy boater, and we had a great weekend.
Andy L.
11-10-2008, 06:52 PM
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There have been rumors floating around about OL - but none are true. The company remains quite solid and it is doing business as usual. This comes from a reliable source. In fact, we heard they just won the KW Super V Unlimted World Champtionship.
11-10-2008, 06:58 PM
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way to totally 180 a thread that was absolutely positive and cheerful. 
From what I understand (Sharkey oughta chime in here, or elsewhere) they did grab the SV Unlimited with the Lucas boat.
OL is the best, and that certainly backs it up. Good to hear KW is what it typically sounds like; a good time.
Hopefully I'll get there someday
From what I understand (Sharkey oughta chime in here, or elsewhere) they did grab the SV Unlimited with the Lucas boat.
OL is the best, and that certainly backs it up. Good to hear KW is what it typically sounds like; a good time.
Hopefully I'll get there someday
11-10-2008, 07:08 PM
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11-10-2008, 07:18 PM
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