ICDEDPPL

iTrader: (1)

I ordered up some gauges in the morning from Gaffrig and they arrived the next morning. Thats was Fast! Great service too, had a few questions got answered right away.

Dana Marine; I wanted to order the foldable anchor they sell but they don`t list the pricing for powdercoating, no emails ever got returned. Why even have a "contact us " form??

Thats ok new Overtons came today and they`re having a sale on em, so thanx Dana for not answering customer questions.

Sean

Seems a little extreme to post this in here. Sounds to me like you had a great experience with them...got exactly what you ordered and had it the next day. So you are pissed cause they didn't anwser and email??? Based on what you described above, I've have no problem buying from them.

klaw

I think he is complaining about Dana not Gaffrig

BowenCT

I think he is praising Gaffrig, and shunning Dana.

BowenCT

Right, what klaw said......haha.

ICDEDPPL

iTrader: (1)

I`m sorry I thought people shared their experiences in here bad or good. My bad. I now see the title of the forum, duh!
Gaffrig was great to deal with.. never had the chance to deal with with Dana that`s all.

dana marine products

Can't say that I got that email.

"Beware and Stolen" is a place to post about theives and people who rip people off. You're actually posting here and slamming a company you've never done business with because you didn't receive a response to an email.

If you have a question about our products, there's a lot of ways to get it answered. We work 6 days a week, 12 hours a day. Our phone number is 951-279-5005.

ICDEDPPL

iTrader: (1)

I didn`t slam you, made an observation, read my last post.
So sorry I made an assumption that your contact us form was there for people to contact you.
Its 2010, I prefer not to spend my time on hold.

dana marine products

Call it what you will. It was originally posted in the "beware and stolen" area. That carries a certain merritt that was uncalled for for the circumstance. I'm not disagreeing with you about unanswered emails being frustrating, as I encounter with them from time to time. As previously mentioned, I don't recall seeing your email.

The contact us area on our site is tended to daily.

Thanks

soonenough

I agree with you ICD, there is nothing more aggrivating then a company you try to do business with not returning an email or phone call.