Anyone else get a J.D. Power Survey?
#1
Platinum Member
Platinum Member
Thread Starter
Anyone else get a J.D. Power Survey?
I just got one last night. It is purely boating related and looks interesting. Anyone else get one? They even included $1.00 to show their appreciation(ya right).
I remember an article in a Boat-U.S. Publication about 6 months ago focused on Boat manufacturer ratings. J.D. Power was one of a few independant companies that has taken notice in the lack of many marine manufacturer's dedication to customer service and post-sale interest and shortcomings in quality.
Well, the plan is to get the word out, much like in the competitive automotive industry, to coerse marine companies to step up to the plate. The surveys are important in gathering data on 'who's who' and who needs some help.
I remember an article in a Boat-U.S. Publication about 6 months ago focused on Boat manufacturer ratings. J.D. Power was one of a few independant companies that has taken notice in the lack of many marine manufacturer's dedication to customer service and post-sale interest and shortcomings in quality.
Well, the plan is to get the word out, much like in the competitive automotive industry, to coerse marine companies to step up to the plate. The surveys are important in gathering data on 'who's who' and who needs some help.