Mercury Customer Support
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Join Date: Apr 2012
Location: Bokeelia, FL
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Only slightly off point...
...not too long ago I was having trouble getting through at a parts provider (technical assistance) I use. Nothing after a long wait. Not sure how long, I usually slam the phone after about 10 minutes.
Made the mistake of calling right back and giving the operator a piece of my limited mind. Only to realize she was numb to it all.
Waited for a while, and called back. Told the operator I was from one of the boat manufacturer's around here (long before had gone under) and shock and amazement... the service tech answered the phone.
It was only a slight lie, I own one of the boats and the part I needed might have worked on it!
Made the mistake of calling right back and giving the operator a piece of my limited mind. Only to realize she was numb to it all.
Waited for a while, and called back. Told the operator I was from one of the boat manufacturer's around here (long before had gone under) and shock and amazement... the service tech answered the phone.
It was only a slight lie, I own one of the boats and the part I needed might have worked on it!