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08-01-2002, 09:58 PM
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#1
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Platinum Member
 Platinum Member
Join Date: Oct 2000
Posts: 1,237
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ARIZONA SPEED & MARINE....very disappointed with them
I have e-mailed 5 times over a week and have never........never received anything back......not even a peep.
What kind of business is it?
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08-01-2002, 10:09 PM
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#2
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Registered
Join Date: May 2001
Location: Lake Lanier, GA
Posts: 1,675
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Have you tried calling, or faxing them ?
Some companies have a hard time with e-mails.
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08-01-2002, 11:00 PM
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#3
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Gold Member
 Gold Member
Join Date: Oct 2001
Location: Haslet, TX,USA
Posts: 1,930
Wellcraft Gran Sport 3400
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Yhey were excellent for me just give them a jingle, they had my ecu back to me in 3 days
__________________
WINTER SUX
AccentFineHomes.com
AtlantisCustomPools.net
CollettandCompany.com
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08-02-2002, 01:30 AM
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#4
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Neno the mind boggler
Gold Member
Join Date: Sep 2001
Location: toledo oh
Posts: 7,043
Batboat, 38 Donzi ZX, 16 Sidewinder, 10' Zodiac and a ScarabIII
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enticer i would try some other way to reach them. maybe there is some routing problem, you know computers  . i have not delt with them but have heard they are a good company. heck if im not mistaken the merc 500 EFI is one of there units, that should say somthing about there quaility   good luck man. keep try'n |
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08-02-2002, 01:35 AM
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#5
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Registered
Join Date: Apr 2001
Location: Beautiful Fort Lauderdale www.cheetahcat.com
Posts: 5,838
Slippery when wet!
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I can vouch for their product. I have an ASM injection system on my street truck and love it .Never had a problem getting in contact !
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08-02-2002, 08:55 AM
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#6
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yup they don't do email, maybe answer it 2wice a month, callem they will be very easy to deal with/responsive
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08-02-2002, 01:25 PM
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#7
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Member #2 ....Jeeezz
 Charter Member
Join Date: Oct 2000
Location: Kicked to the curb
Posts: 2,343
Toy Boat - Toy Boat - Toy Boat
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Call them and then delete the thread ... |
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08-02-2002, 01:36 PM
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#8
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Registered
Join Date: Oct 2000
Location: Lakewood, NY, USA
Posts: 515
Velocity 280
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Why on earth do they have e mail if they only answer it once or twice a month???? All it does is create confusion and pissed off customers and potential customers.
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08-04-2002, 07:05 AM
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#9
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arizona
I heard these guys were real good, but I sent my mefi 2 to them 4 times for programming because they said they could tune it for my 250 B&M blowers (efi) They never got it right and it cost me 350.00 in overnight shipping plus the programiing, never again!!
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08-04-2002, 08:06 AM
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#10
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Registered
Join Date: May 2001
Location: Lake Lanier, GA
Posts: 1,675
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i can't speak for these guys, but I can tell you from personal experience with e-mail tech questions that they can be a pain, and the people do not wait for a reply. I get about 100 to 150 e-mail tech questions per day, and try to answer them within 2 business days. I've gotten as many as 10 from the same person over a weekend complaining that he wasn't answered yet, only to have him call monday morning on the phone. I think most people are used to how quick, and easy they get answers from computer companies, and expect the same from everybody else. I know a lot of manufactures that will no longer answer tech questions via e-mail do to some of the confusions with it. I believe you're always better off speaking to some via phone, of try faxing them
Doug
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