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  1. #1
    Registered ROGMAN's Avatar
    My Boats:
    2009 39 Unlimited / Lip-ship Edition
    Join Date
    Nov 2001
    East Coast

    Thumbs up Now this is GREAT customer service

    I want to share this. We all hear so much about poor customer service. And it always leaves a bad taste in your mouth when you read how someone can't get satisfaction out of a product they have purchased. Well here's a good side to the story. My trim tab cylinders are leaking fluid. Got online and found the phone number to Insta-Trim. I called today and talked to Don. Great guy - very helpful, answered every one of my questions. I explained my problem to him, and not only is he sending me replacement cylinders, but he is also going to upgrade the new cylinders to the current model.
    You can't get much better than that!!!!!

  2. #2
    Member #154 Platinum Member Indy's Avatar
    My Boats:
    Missing my PowerPlay
    Join Date
    Oct 2000
    SW CT & Long Island Sound

  3. #3
    Charter Member #94 Charter Member Gordo's Avatar
    My Boats:
    1999 Active Thunder 25' Factory 1 Race Edition
    Join Date
    Oct 2000
    New Port Richey, FL

    Very nice

    Ya gotta love the power of "the Board",
    and ya gotta respect great customer service.

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