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Trim Sticks: This is how you do customer service!

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Old 08-04-2015, 06:34 PM
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Default Trim Sticks: This is how you do customer service!

Somewhere along a wild ride to the bay last friday, one of my trim sticks broke. (for that I blame my inability to operate the boat in a sane sensible manner, not the product) I emailed Mark today the guy who builds them about buying a replacement. He would hear nothing of selling me a new piece and insisted on sending a new one out this afternoon. Its great these days to see customer service in this industry, anybody looking for indicators, these things rock!

http://underdogracing.com/tsticks1.htm
Attached Thumbnails Trim Sticks:  This is how you do customer service!-11705137_938813496142160_2556283430513166552_n.jpg  
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Old 08-04-2015, 06:42 PM
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Is that the interior of your boat ?

If so, wow !
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Old 08-04-2015, 06:56 PM
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Thanks.
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Old 08-05-2015, 06:26 AM
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Originally Posted by SB
Is that the interior of your boat ?

If so, wow !
X2, very nice Rob!
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Old 08-05-2015, 06:33 AM
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Originally Posted by SB
Is that the interior of your boat ?

If so, wow !
Agree...

More pics please!
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Old 08-05-2015, 07:02 AM
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Mark is the man!
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Old 08-05-2015, 08:03 AM
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Well then I will add this guys products to my list of recommended performance parts.

In the pic, is that the 22 ft Avanti ? If so - what year ?
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Old 08-05-2015, 09:12 AM
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Great to hear customer service like that!

Awesome interior as well!
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Old 08-05-2015, 11:17 AM
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What in the world do you need heads up indicators for when you too scared to take the boat out and run it with a little bit of ripple in the water? Or are they for when Dave is throttling the boat? We all know the big air shot didn't come from your hands at Boyne Thunder....
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Old 08-05-2015, 12:41 PM
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Originally Posted by Black Baja
What in the world do you need heads up indicators for when you too scared to take the boat out and run it with a little bit of ripple in the water? Or are they for when Dave is throttling the boat? We all know the big air shot didn't come from your hands at Boyne Thunder....
lol . . . . . Its all part of robs schooling at the glassdave university of fiberglass, he is in his senior year. First i teach ya how to break it . . . . then i teach ya how to fix it . . . then i teach ya how to NOT break it lol . . . . last saturday was his dissertation . . . he got a F on his first draft but will be allowed to make it up.



Originally Posted by BUP
Well then I will add this guys products to my list of recommended performance parts.

In the pic, is that the 22 ft Avanti ? If so - what year ?
88 or 89 I'm pretty sure. Very cool boat that runs well . . . . .
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Last edited by glassdave; 08-05-2015 at 12:49 PM.
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