Rockauto bs
05-25-2017, 09:50 PM
#21
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Location: 29°50'49.74"N 95° 5'17.55"W.......TEXAS
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Some of the 50 or so magnets they have sent me. Choose the oem parts when available, accept there is no phone based customer service. Enjoy the discounts.
Some of the 50 or so magnets they have sent me. Choose the oem parts when available, accept there is no phone based customer service. Enjoy the discounts.
05-26-2017, 07:32 AM
#22
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Order parts from them 3-4 times per year. Hos one time the wrong thermostat was sent for a BMW. They sent the correct one next day with a shipping label. Since they ship from so many different warehouses, I can see the potential for problems, though.
05-26-2017, 07:40 AM
#23
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Idk I have had good luck with them. Bought at least 10 sets of brakes, pads rotors etc, shocks, sway bar links, gasket sets. No issues. I bought 3 sets of fel pro 8.1 intake gaskets for $30 ea. Call napa and see how much those are.
Then again I haven't had issues with db electric either. Guess I'll go play the lottery also.
Then again I haven't had issues with db electric either. Guess I'll go play the lottery also.
05-26-2017, 12:00 PM
#24
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Location: Central IL / Green Bay, WI
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To be honest, I've been burned by the local parts stores more often than rockauto. Being sold the wrong parts...and it's hard to check if the stuff is right if you aren't holding the old one in your hand at the moment.
05-26-2017, 12:22 PM
#25
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That's when I gave them a try,after my local napa charged me for shipping on top of parts price for brake parts, only to find broken, damaged brackets
05-26-2017, 12:31 PM
#26
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Location: Central IL / Green Bay, WI
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I am an hour drive, round trip from the nearest Oreilly/Autozone/Advance Auto, so when I get the wrong parts, and I don't figure it out until I'm home and balls deep in a project.....well, it makes my blood boil.
05-26-2017, 07:36 PM
#27
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First time I ever ordered anything off Rock Auto and prob my last. So I order 3 of the same items that was to have 3 parts in each one of the boxes. 1 box had all 3 parts in it, one box had 2 parts out of 3 in it and the last box had 1 part in it of 3 so missing 2 parts. The boxes looked like something that came out of someones dusty garage and all creased up at that. Like very old stock, junk chit sitting around. Anyways how in the hell does anyone get ahold of them to file a complaint. Even online I can not find anything but a return parts BS. I do not have time to return their chit period back to them. Anyways what junk they set me as even one of the main parts mounting flange had a huge gouge in it. Like they are selling the crap that did not pass QC from the manu.
https://www.rockauto.com/orderstatus/orderstatus.php
05-29-2017, 10:51 PM
#28
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Same here, have probably placed 100 orders through Rock Auto. Never an issue. Shop most stuff and it ends up being almost half what it is local.
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