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  1. #1
    Forum Regulator VIP Member Sydwayz's Avatar
    My Boats:
    37' Active Thunder AVH; 17' Speedliner Cat OB
    Join Date
    May 2001

    Thumbs up Faria Customer Service...


    The 'deductable' for fixing my guage was $42.50. My Tach had gone bad, needle became fixed over the winter. I overnighted it to them on Monday, and they had it Tuesday. I spoke with Irene and Ted at Faria. Irene stated they ship everything USPS Priority, and she would do her best to get it back to me by this weekend. I also asked if she could help me get my hands on a blank guage insert, so I could re-install my depth sounder, as the old blank was showing wear and cracking. She said, "I think I can come up with something."

    Low and behold, this afternoon my new Tach showed up, and along with was a brand new blank guage.

    I had to give a shout to the folks for taking care of me. I paid for the service, and I'll be damned, I actually got it!

    Thanks Dave M for the pointer on going to them directly.
    Last edited by Sydwayz; 05-09-2003 at 03:56 PM.

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