Service Call Of The Month
12-17-2003, 09:51 PM
#1
OSO Content Provider
Commercial MemberThread Starter
Service Call Of The Month
Service call of the month from a Baltimore Gas &Electric residential customer ....
BGE received a call from a customer saying:
"My power is out. When you come to fix it be sure to bring a truck with a tall enough bucket to remove the deer".
The customer service representative, prudently trying to gather helpful information to help diagnose the problem asked, "What deer"?
The customer replied, "There's a deer on top of one of the electric poles on Wilkes Road, about 1/2 mile west of Perimeter Road".
The customer service rep tried desperately to pull herself together and not laugh in front at the customer and replied, "We will dispatch someone right away to investigate the power outage. Thank you for the call."
Upon completion of the call, the customer service rep shared the funny story with her coworkers in the office, and they all had a good laugh.
Well, lo and behold, the serviceman who repaired the problem stopped by the customer service office the following day with these pictures.
Sure enough, the deer had been hit by a train & landed on top of a distribution feeder pole!
Unbelievable!!!!!
BGE received a call from a customer saying:
"My power is out. When you come to fix it be sure to bring a truck with a tall enough bucket to remove the deer".
The customer service representative, prudently trying to gather helpful information to help diagnose the problem asked, "What deer"?
The customer replied, "There's a deer on top of one of the electric poles on Wilkes Road, about 1/2 mile west of Perimeter Road".
The customer service rep tried desperately to pull herself together and not laugh in front at the customer and replied, "We will dispatch someone right away to investigate the power outage. Thank you for the call."
Upon completion of the call, the customer service rep shared the funny story with her coworkers in the office, and they all had a good laugh.
Well, lo and behold, the serviceman who repaired the problem stopped by the customer service office the following day with these pictures.
Sure enough, the deer had been hit by a train & landed on top of a distribution feeder pole!
Unbelievable!!!!!
12-17-2003, 09:52 PM
#2
OSO Content Provider
Commercial MemberThread Starter
12-17-2003, 09:52 PM
#3
OSO Content Provider
Commercial MemberThread Starter
Platinum Member
12-17-2003, 09:57 PM
#6
OSO Content Provider
Commercial MemberThread Starter
Can't wait to bring this one into work tomorrow...
12-17-2003, 10:01 PM
#7
OSO Content Provider
Commercial MemberThread Starter
Originally posted by Madcow
Um... where are his feet?
Um... where are his feet?
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