Manos

Problem shorted (I think)

And to put the record straight after I sent another email and also left a message to his answering machine saying that I am canceling the VISA he replied and said

//////////////me and mu wife are at the trade show in vegas, let me call my shipping person to find out whats is goin gon and i will email you back in a few hours/////////////

Well he has a few hours to come up with a reply. Whatever hapens I think this is a very unprofessional outfit that you should all be aware of.

Tantrum

At MidTnMarine we are committed to be the #1 supplier of marine parts and accessories through customer satisfaction. We want your visit and shopping experience at MidTnMarine.Com to be enjoyable and we hope you visit us again.

Manos

I'm glad to hear it However so far it hasn't been the case. Has it?

Manos

Corrado is some kind of trade show in Vegas. Is/was there one ?
PS Still no Bax Global tracking number. Although I just received an email saying that they are sending the staff with Bax Global and they will pay the additional cost (instead of sending it by US post). But they told me that a week ago.
It all sounds Very Strange to me but I'm being patient

bouyhunter

I'm not sure what all you ordered, but I do alot of international shipping and sometimes the exporting and importing process takes awhile. Depending where from and to, and the nature of the goods (many things I ship are Cargo plane only-Haz/Mat).
I was contacted by Fed-Ex today about some Cliche plates I ordered from France that were questioned at Customs. They wanted a better description of what they are, and what they are used for. These are just stainless steel plates with engraving's for a printing press.

Anyway, I hope all goes well and you get your items.

Manos

Well I think my ordeal after a month a bit is over. What I have ordered will be in the UK by Friday

Have received this email
/////////OK HERE YOU GO THE BAX GLOBAL TRACKING NUMBER IS ............ FOR ALL 3 PKGS, ALSO THEY WILL BE DELIVERD IN YOUR CUSTOMS OFFICE IN YOUR COUNTRY BY 3:30 A.M. FRIDAY MORNING
ON 12TH OF THIS WEEK////////////

Now I will need another jack plate for my other boat in a couple of months time should I try theses guys again? Is just a thought

Bouyhunter thanks
What you say about the description of imported goods is very correct. Description of imported goods should be exact and not ambiguous. Knowing that sometimes translating from French in to English does not translate exactly it does not surprises me at all.

ofshore

A little info that may help



Registrant:
Pewitt, Michael (QFEEVSMVID)
MidTnMarine
1010 Dickens Drive
MOUNT JULIET, TN 37122
US

Domain Name: MIDTNMARINE.COM

Administrative Contact:
Pewitt, Michael (EWDKHJBZOI) [email protected]
MidTnMarine
1010 Dickens Drive
MOUNT JULIET, TN 37122
US
(615) 758-5089

Technical Contact:
Lattanzi, Terry (TL10101) [email protected]
370 Oakley Drive
NASHVILLE, TN 37211
US
615-506-8040 fax: 123 123 1234

Record expires on 01-Apr-2005.
Record created on 01-Apr-2003.
Database last updated on 9-Nov-2004 10:52:06 EST.

Domain servers in listed order:

NS1.HOSTSAVE.COM 207.150.196.199
NS2.HOSTSAVE.COM 207.150.197.103

Manos

Well have checked with Bax Global and as you can see the parcel is on its way

Status: Scanned
Service Level: Prime
Shipped Date: 08-Nov-2004
Origin: Mount Juliet, TN, US
Destination: GB
PACKAGE INFORMATION
Pieces: 3
09-Nov-2004 08:28 3 Scanned Atlanta Hartsfield, Georgia, US
09-Nov-2004 07:05 2 Arrived Atlanta, Georgia, US
09-Nov-2004 01:30 2 Departed Nashville, Tennessee, US
08-Nov-2004 21:55 2 Scanned Nashville, Tennessee, US
08-Nov-2004 17:29 3 Shipment Labeled Nashville, Tennessee, US
08-Nov-2004 14:00 3 Received Nashville, Tennessee, US

Have to say here that MIDTNMARINE did not charge me extra for the courier service and this is something.
MIDTNMARINE have made every effort possible to rectify this.
For the future what made me very concerned was the lack of communication from their part. If someone had told 'listen mate there is a cock up with the couriers and we are shorting it out and kept me informed' I wouldn't be worried. However, when I see that my messages or my telephone calls from the UK to the USA are not answered and the staff I have ordered a month (plus) ago has not turned up and I have never dealt with that company before neither I have any history I get concerned. Actually, I GET VERY CONCERNED.
As it turn out to be evrything is OK and is a lesson for all to be learned.

glassdave

iTrader: (1)

Manos i believe the SEMA show was in Vegas the last week and that is a very big show. the industries largest. its possible that story is correct but dosent really justify the lack of service. at any rate its good that they are getting this taken care of.

Manos

It doesn't supprise me at all boyhunter as sometimes translating from French in to English is not exact and can creat complications. Any way it looks like I get the spares after all. Thanks

Galssdave thanks. Fortunately this story has a 'happy ending'