Mitch, that is what this is...the 05 REV 550 model. They asked me if I was thrown off the sled when I hit it. I wasnt thrown from it, nor was I even close to being thrown from it. I told them that I wish they had been there to see what happened, it seemed very benign at the time. I wonder if there is a way to know if thiw thing was set up correctly. They seem to be a pretty reputable shop but that does not mean it could not have been a installation error.
The deposit of $500 is just that...a deposit. They want more to fix it, alot of it being parts. I don't want this going to court, although my attorney says I have a great case considering they did not offer me insurance and there seems to be a untypical malfunction, but still, I like to do things the old fashioned way, straight up, man to man. I just dont want to get hosed down too much.
I will have a parts list tonight and will contact the sources mentioned above in the morning. Thanks again for the help here, anyone else have any input?