i can't speak for all of us older sonic owners but on this site and on face book there seems to be alot of frustration with us getting to speak to someone in regards to ordering replacement parts! I personally was lucky enough one time to speak with bruce who always in the past has helped me out, lately i'm sure sonic is busy building boats but have left messages to speak with someone about ordering a part with no sucess!! would be nice if they had someone designated to run a parts dept. like in the past , what do you guys think???