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tkoc 06-22-2004 09:13 PM

hull problems
 
Pat, We are trying to contact you by phone, but have had no luck thus far. We have a serious problem with our 37' AVH. We have a stringer that we believe has released from the hull. It is in-front of the step on the starbord side. There are stress crack's along the strake that reach the front of the boat. The jellcoat is chipped, as if it stressed from flexxing, at the front of the boat to just before the step in the hull. At that point there is a chip or actually a hole that can be pushed, and moves, with your thumb. It moves about a 1/4 inch. I understand that you warranty your hulls for life, and we want to know what to do???? We are not willing to be without a boat for months, and it is going to be really tough (expensive) to get it to Florida. We really need your help.

dockrocker 06-23-2004 08:13 AM

Re: hull problems
 
It might help if you included some contact information, unless of course all the paperwork on the boat in question is signed by "tkoc".

Just a thought.

tkoc 06-24-2004 08:15 AM

Re: hull problems
 
Pat, just wanted to thank you for your speedy response. Your assistance has been instrumental in resolving the problem. We really appreciate you working with us to correct this issue. You are a man of your word and stand behind your product and for this we are truly grateful. Keep up the good work! We will be in touch. Thank you again for everything, Randy and Tonya

ROUGHSTUFF 06-24-2004 10:04 AM

Re: hull problems
 
So, what was/is the problem and what is the fix??


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