Dan Shepard from BC Canada abuses BBLADES propeller test program
 

I hate to go down this avenue.

But, once again a customer of ours has decided to misuse BBLADES prop testing program and basically steal from us.
I am posting this in hopes some one who knows Dan will ask him to contact me at BBLADES.
I have tried repeatedly to get a response from him via phone leaving 5 voicemails over the last 6 weeks with no response.
I will not go into the specifics of the issue at this time. I would prefer to give Dan the opportunity to make the right decision and take care of business in a professional manner.


At BBLADES we do not like to air dirty laundry but on occasion it is the best route rather than legal action which in the end can cost everybody money.


Sincerely,

Brett A. Anderson

Sorry to hear this Brett... especially from a fellow Canuk

I'm sorry to hear also. You took great care of me. I hate to see someone spoil it for everyone else. Man up Dan!

That's lower than whal schitt and that's on the bottem of the ocean.

Another clown.

Hey Dan, I'll save you the trouble, here's some common excuses we've heard here on OSO over the years from upstanding individuals like yourself, just cut and paste and you're good to go: "There was a death in my family, I've been ill, my phones got changed, I got a new address, I got a new email addy, my wife deleted the messages, there's been a family tragedy, I was in an accident, I was calling the wrong number, I had your contact information wrong"

More excuses

Dropped the phone when changing props and then dropped the prop on the phone.
Forgot my password to get to voice mail
Dropped the phone in the lake
Dropped the phone ???? (add your location)
I forgot how to access my voice mail
I was wondering what that number was that keep showing up on my phone.
My boat got stolen and the props were on it. I was waiting for insurance to pay off before I got back to you.
I let a friend of mine try the props and he has not gotten them back to me yet.
Weather has been bad so I have not had a chance to try the props yet.
I have shipped them back to you and the tracking number is ........, dam I lost the tracking number
I loaned my phone to my kids and they left it at school.
My phone got hacked and I lost all of my contacts and can not access the internet.

What a douche bag! Ruins it for honest people. Do the right thing and return the props or buy them!!

A Moose ate the props and I have been following him around with the boxes they came shipped in so I can immediately ship them back when he poops, but he has yet to poop.

Brett...any response from this clown?

what props I never received them, they must be still in customs

Moose Hunting for $500 Alex :)

So still no word from Dan Shepard.

Thanks for peoples input. I thought it might make it back to the bum but it didn't work.
I can see the rules for the test program will need to be tightened again.

Brett

Prince George, BC ?

Surrey BC

This one ?
http://www.canada411.ca/res/60453817...195920631.html

Should buy a smaller house and pay for the props.

LOL. This may not be him. Just googling for BBlades. The rest I'll stay out of.

This is a real shame. Every story I have heard about Brett and his team were great. That made me use them for just a simple hub change out on a prop. They did it and sent it back in perfect condition. I plan on using the test program next year to get the prop I need, and this guy possibly ruining a great program for everyone else.

All the honest hard working people understand things will have to change with the test program. I hope you get your money or product back brett.

Thanks again for the input. The guy you looked up was named Doug Shepard. I'm dealing with a Dan Shepard. I know where he lives. 1500 miles from BBLADES.

I will give you guys the complete story to clarify since this situation is somewhat different from the standard stealing the test prop story.

We sell Dan a 26 Bravo 1 in November 2014. Dan contacts us back some time later and states he didn't have enough time to test the propeller but now feels the prop might be too small in pitch. He asks if he can potentially trade the prop. Of course with most prop purchases from most dealers, props are not returnable. I tell Brad to tell Dan, if the prop comes back in Spring in mint condition we'll take it back with a 15% restocking fee.
Dan agrees. So spring goes by and we finally get contact asking to test a 28 and 30 pitch Bravo 1 against the 26. We agree and send the set to him in June 2015. We are still going to honor the 15% restocking fee exchange although more than expected time has passed.
So the test props are due back on June 30th.
On July 13th we receive a call saying he wishes to keep the 28 and return the original 26. Ok.
On June 15th we receive the 30 and the 26. The 26 is in now in used condition with cavitation burns on all faces of the blade and can not be resold. This negates the original offer to exchange.
Discussing this with Dan proves to be fruitless as he will not admit to the prop being in poor condition.

So, I now attempt to charge Dan for the new 28 Bravo 1 that he will not send back. I also need to charge him for 14 days of late fees at $20 per day as is stated in the invoice contract. I'm nice enough to cut that in half to charge him $70.

Needless to say, Dan's card is cancelled and he will not take any of my phone calls. I tried to send the 26 back to him but it was refused.

So, Dan took advantage of BBLADES's customer service. He got us to send him a test prop for possible exchange 7 months after he bought a prop from us and then stole that new different prop from us and stole the late fee dollars he owes us. Dan owes BBLADES $747.

My last conversation with Dan Shepard of Surrey BL Canada, prior to trying to charge his card for the 28 he stole, he said "as far as I'm concerned, I gave you a prop and you gave me a prop and were even."

What a complete .................................

And there's the story.

Brett

I guess visa number on file is in the future ,doing the work is easy collecting the money is the hard part.Good people suffer from this crap!!!!!!

Good thing he don't have twins.

Stories like this are why I haven't bought anything off the internet or this site. Once again I am sorry that he stiffed you Brett. Thanks again for taking care of my Spinellis' and turning them around quick.

Bob

Visa number is on file for every test propeller sent out. It only takes a phone call for the customer to cancel the card.

Brett

Yup.

Used to not charge core charged up front. No return, we'd charge card. Too many freakin people would dispute charges. One can't spend the time needed to fight customer and CC company.

It amazes me that someone would soil their good reputation over an $800 prop - yet sadly there seems to be no shortage of pricks out there who will do just that.

Sorry to hear that Brett. I'm about 15 minutes from Surrey. I don't know Dan, but maybe I'll know someone that does. I'm looking forward to having my prop tuned up by you guys this offseason!

Stefan

You're assuming he had a good reputation.

Thanks Stefan. It would be nice for Dan to know others now know about his antics.

I can't believe people try to rip you guys off. You do a good job on your props exactly like you say you will I like your work myself. Thank you. I have another for you guys to work for me soon. If you did ****ty work it would be another thing but you don't.

Thank you,

Brett

Thank you,
Brett