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Checkmate Service
I called Checkmate Wednesday of last week and asked for the service department. I think it was Kip who answered the service line. I asked if he would sell me a transom cleat because I bent one earlier in the year. (a friend came charging in too say hi while we were tied up and the waves rocked the boats violently and bent a cleat-a stainless cleat I couldn't believe it). Kip said sure and asked what year and model my Checkmate was. I told him and he said he would ship it out that day. A few minutes later he called to verify some specifics on the size of the cleat. The cleat arrived Friday and I bolted it on this afternoon. Everything lined up perfect! Thanks Kip! Checkmate continues to provide solid products and service.
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Originally Posted by wild willy
(Post 2957012)
Mike is the parts guy, and good at his job!
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i ordered a couple parts from Mike as well. i had them in 3 days and he threw a few books in the box and a 2003 catalog (year of my boat) good stuff for sure!!!!
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Very nice folks up there for sure.
They understand customer service and want to please. |
great people, doesn't matter how old your boat is they are always willing to help. glad i bought a checkmate
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Originally Posted by Dock Holiday
(Post 2959814)
Very nice folks up there for sure.
They understand customer service and want to please. |
Originally Posted by PURPLE HORNET
(Post 2960043)
Yeah Mike Combs the son of Bill Combs the man that started Checkmate is top notch. He knows every model of a Checkmate and is a top notch parts guy. I have ordered a few parts from him and he knows exactly what I am talking about. No BS like you get from normal parts guys that don't know a damn thing. Just tell Mike the year of your boat and what you want, and your parts will arrive when he says they will.
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One other thing I would like to add, the thing I like best is when you need a part you can order it straight from Checkmate. You do not need to go threw a dealer that does not have nothing in stock like usual and that drags his feet when ordering it like most do.
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New Interior
I just replaced the interior in my 253 Convincor...I ordered all the items from Mike. I had alot of questions on how and what to do. With alot of help from him and Linda Harley, my interior turned out great...I always get a lot of good comments on my boat. I had two pieces that were not right and Mike overnighted me the correct pieces. They are a great company. Best of all I saved a ton of money.
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