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-   -   Need help contacting R & R products (https://www.offshoreonly.com/forums/do-yourself-boating-budget/251547-need-help-contacting-r-r-products.html)

luv2golf 04-16-2011 10:26 AM

Need help contacting R & R products
 
I ordered a pump kit from R&R products last week and can't get them on the phone or to respond to emails, left messages and not return calls. Anyone know anything about these guys. I ordered thru paypal, so I'm not too worried about getting my money back, one day. But I need to get the part to get my boat in the water. I don't want to spend the $500 to get a new pump, but I have the Tickfaw 200 poker run coming up and need to have my boat running. And if I have to order the pump, I need to know now. Anyone have any info to help me? or maybe a good pump housing with no scars.

capt2130 04-16-2011 08:59 PM


Originally Posted by luv2golf (Post 3378226)
I ordered a pump kit from R&R products last week and can't get them on the phone or to respond to emails, left messages and not return calls. Anyone know anything about these guys. I ordered thru paypal, so I'm not too worried about getting my money back, one day. But I need to get the part to get my boat in the water. I don't want to spend the $500 to get a new pump, but I have the Tickfaw 200 poker run coming up and need to have my boat running. And if I have to order the pump, I need to know now. Anyone have any info to help me? or maybe a good pump housing with no scars.

I havent used one, but here another site and have seen before. Good luck!!

http://www.jcmarinellc.com/water_pump_kit.htm

luv2golf 04-17-2011 06:07 AM

Thanks!!! This looks like the same kit. Company is in the same city as R&R, photos are even the same. Maybe they know something and can help get me my kit, worst case order a new one. Thanks again!!!

simon1401 05-11-2011 05:11 PM


Originally Posted by luv2golf (Post 3378745)
Thanks!!! This looks like the same kit. Company is in the same city as R&R, photos are even the same. Maybe they know something and can help get me my kit, worst case order a new one. Thanks again!!!

Agreed pictures look the same but I am a little concerned that in the photo the wear plates look brass rather than stainless. I am also trying to contact these guys to order a kit with no response, Have you had any luck yet?

luv2golf 05-13-2011 11:03 AM

I ended up ordering a new kit from JC Marine, they shipped out the same day. I did finally get ahold of R&R and they did refund me the full amount. Kit was easy to install and works fine. I had to modify the bolt holes in the housing cover slightly using a drimmal tool. I also used a palm sander with some 220 paper so smooth out the groves in the cover as well. If you need a kit, I'd have to recommend going to JC Marine, they responded quicker and their kit was less expensive. Good luck, and If I can help any, let me know.

Strip Poker 388 05-14-2011 07:56 PM

Hey next time ya need any boat parts give Sean at Aftermarket Marine in NO a call he'll save ya some money,He's real close to ya.He's amember here
http://www.offshoreonly.com/forums/m.../amarket1.html

http://www.amarket.com/


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