Thanks Formula
Once again top notch service from Scott @ Formula. I needed a cabin door key because i never got one from prev owner, he pulled all the org papers on my boat to get the numbers for my lock, how many builders still have that???? upon further investigation he noticed that the original owner of my boat was a vice chairman at Little Ceaser's How cool is that!!!!
Pizza Pizza!!! |
sounds like Formula has awsome Customer service, definately makes me lean towards getting one a little more on my search for a new boat lol
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Vice chairman of Little Ceaser's...........I wonder if that was a Lake St. Clair boat
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Originally Posted by 88242LS
(Post 3745391)
Once again top notch service from Scott @ Formula. I needed a cabin door key because i never got one from prev owner, he pulled all the org papers on my boat to get the numbers for my lock, how many builders still have that???? upon further investigation he noticed that the original owner of my boat was a vice chairman at Little Ceaser's How cool is that!!!!
Pizza Pizza!!! |
Originally Posted by Cashed Out
(Post 3745621)
Vice chairman of Little Ceaser's...........I wonder if that was a Lake St. Clair boat
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This is why we went with a Formula rather than a Powerquest 320SC that I was madly in love with.
With Formula still in business and with their great reputation, we felt our 330SS was a much better 'investment'. Not too sure I'd want them telling a future owner what I did for a living, though, but you still have to love the kind of service! |
Originally Posted by glboatdriver
(Post 3747973)
This is why we went with a Formula rather than a Powerquest 320SC that I was madly in love with.
With Formula still in business and with their great reputation, we felt our 330SS was a much better 'investment'. Not too sure I'd want them telling a future owner what I did for a living, though, but you still have to love the kind of service! I think it is more a testament to the personal relationships that are forged and kept at Formula more than them divulging everyone's info. It is great that they serve on this level which is stand out for sure. I am very impressed with their attention to customers. Yeah I know there are some stories otherwise but there are always some that are never satisfied too. |
Sean and Karen at Formula have been incredibly helpful to me as the 2nd owner of our 260SS. Sean has answered all my operations questions and Karen has cleared up a problem with the provider of the Formula Guard insurance. They both have some time invested in me as a second owner and that speaks volumes to me in their committment to customer satisfaction. I've been totally impressed with the boat and the factory support.
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got my stuff today, day and a half to get here, and we all thought customer service was dead.. way to go Formula
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