Reggie Fountain!!
Anybody know how to get ahold of him? Cell phone? Need to speak to him concerning a continuing quality assurance problem. Pm me if you have some numbers!
Thanks! |
Alli-runner
Still having problems?? If I remember right your boat is running slow right? WILL |
Will,
They did fix the bottom but alot of other issues! |
Sorry to hear that, I had a couple of problems when I took delivery of mine a few years ago, but Fountain took the boat back and fixed everything, even a couple of things that they didn't need to.
:cool: WILL |
Alli-runner............If you have no luck with Reggie's personal secretary Betty Smith, try Gale Lane, she is VERY dependable. ph# 252-975-2000 ext 6290 Good luck. Frank
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Yup, Betty Smith is the only way to get thru to Reggie. Similar thing with Jeff Harris (Director of Cust Service), Gale Lane is his right-hand gal. She's a stand-up person, and gets things done.
Brian |
Miss Betty and Gale Lane
Two Names at Fountain That get Things Done!!!!!!!
Miss Betty is always available to take messages for Reggie(and does get the messages to him) and Gale Is awsome on the customer service side!!!:D |
I fourth the motion Gale Lane is the bomb! Gail took great care of my warranty issues and also a few thing that did not have to be done. It was a pleasure dealing with her! :D
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She Rocks!
Originally posted by Daryl I fourth the motion Gale Lane is the bomb! Gail took great care of my warranty issues and also a few thing that did not have to be done. It was a pleasure dealing with her! :D |
One more for Gale! She was extremely helpful when I called to get some info about the used Fever that I was in the process of buying at the time. She got me the info I needed, then read me the whole list of options that were on the boat when it left the factory and told me she was almost positive that there had never been a warranty claim on it. We had a nice little chat about Fountains and I went off and closed the deal.
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