Reggie Fountain!!
 

Anybody know how to get ahold of him? Cell phone? Need to speak to him concerning a continuing quality assurance problem. Pm me if you have some numbers!
Thanks!

Alli-runner

Still having problems?? If I remember right your boat is running slow right?

WILL

Will,
They did fix the bottom but alot of other issues!

Sorry to hear that, I had a couple of problems when I took delivery of mine a few years ago, but Fountain took the boat back and fixed everything, even a couple of things that they didn't need to.

:cool:

WILL

Alli-runner............If you have no luck with Reggie's personal secretary Betty Smith, try Gale Lane, she is VERY dependable. ph# 252-975-2000 ext 6290 Good luck. Frank

Yup, Betty Smith is the only way to get thru to Reggie. Similar thing with Jeff Harris (Director of Cust Service), Gale Lane is his right-hand gal. She's a stand-up person, and gets things done.

Brian

Miss Betty and Gale Lane
 

Two Names at Fountain That get Things Done!!!!!!!
Miss Betty is always available to take messages for Reggie(and does get the messages to him) and Gale Is awsome on the customer service side!!!:D

I fourth the motion Gale Lane is the bomb! Gail took great care of my warranty issues and also a few thing that did not have to be done. It was a pleasure dealing with her! :D

She Rocks!
 

:woohoo:

One more for Gale! She was extremely helpful when I called to get some info about the used Fever that I was in the process of buying at the time. She got me the info I needed, then read me the whole list of options that were on the boat when it left the factory and told me she was almost positive that there had never been a warranty claim on it. We had a nice little chat about Fountains and I went off and closed the deal.

Gale is WORTHLESS in my books! Several calls to her last spring, absolutley no return calls. A few more just a couple months ago, again, no return calls. Wasn't until I left a 'message' that she returned my call. But then it took someone under her that actually helped me out when I was unable to talk with Gail personally.

:rolleyes: :mad:

Not that this helps any, But I stood on the back of a fountain yesterday talking with Reggie about a mutual friend of ours at the Chicago Boat show. VERY EXCITING!:)

Reggie ought to hire the customer service team at Powerquest...unbelievable attention to the customer and always consistent about phone calls and issues. Heads up Reg!

gferdon,
You got that right.

A good friend of mine bought a 340 Viper PQ 2 yrs ago, used from an individual up in Chicago area. One would think that the dealer in Lousiville sold him the boat new. And the factory, nothing but excellant feedback also.

Whats the COPS Party? Where was it and how would I of known about it? Please tell us more about the party. Any Pics?

Where do the P and the S come from? Inquiring minds want to know.

COPS= Chicago Offshore Powerboat Squadron

Chicago Offshore Powerboat Squadron is a club formed by Jack aka Cashbrain 2 years ago. He has been organizing fun runs out of Diversey to different harbors for lunch. This years runs were photographed and video taped. The last run to Michigan City had 50+ boats. The runs were $50.00 per boat with no limit on passenger's. There are a lot of OSO members attending these runs. They are a great time.

Where are you out of? I have a 97 35 out of Hammond.
Hope to meet you on the lake one day.
Dan

Hey Jack,
Not to give you a hard time but!!!!! I know COPS has been around for two years but it is in its infancy. I'm sorry but there are more people that don't know about COPS than do. When someone asks about the club tell them. They will tell two friends and so on and so on.....:eureka: :D Then you have name recognition.

Dan

Lighten Up Jack!!!:D :D :D