Originally Posted by bbladesprops

gsmith9898

We agree customer service is key and have always prided ourselves on that.

Whenever I offer this special process we did on your propeller, I tell the customer the rpm will come but the amount of speed gain is not a guarantee. Your rig was the type we usually have success with.

I want to make this issue right. I should have offered to adjust the prop for free immediately rather than offer the discounted rate. You will see I did do that with the letter included with the prop I sent back.

Tell me what you want to do and we will do it. Rework or refund, you decide.

Originally Posted by articfriends

Now that is a stand up kind of company! I have bought 7 different props w/several that were labbed, in last 5 years as my boat has went faster,mostly with good results from most of the prop companys out there. If I paid 400 dollars or what ever bblades charges to lab a prop and it was 1/2 way there(had the rpm's but not the speed) and it was already back at there shop and it would only take another 75 $ to get what your looking for I'd gladly pay it as different set-ups and hull/motor combos can be hit and miss as far as gains,can't really blame anyone for that.
Maximus,as far as "home made motors,bad gas and poor maintenance schedules"-most guys serious enough to have props labbed and buy/try several props ARE NOT out there running a tired,misfiring boat that doesn't get maintained with a bunch of used,mis-matched engine parts running on last years gas! My "home made" motor makes 950 hp,runs on 93 octane and idles at 700 rpm's. With a gps with average weather,air density,wind, current and identical fuel/passenger conditions the average high performance boateris smart enough to know if his boat is overall faster or slower without being a "race genious",Smitty

Originally Posted by t500hps

alright guys...aren't we getting a little off-topic?

Originally Posted by gsmith9898

gained 500 rpm and lost 8 mph cruise speed and 2 miles lost at top end. Was done by bblades and brett the owner was nice till it did not do what he said. Than of course he wanted more money. If you have it labbed I would only use mercury racing.

Originally Posted by gsmith9898

I spoke withh Brett at bblades today and he has agreed to make it right with me on new prop. I made the smart ass comment about the lawn mower blades but like I told brett I do not question his ability to do good prop work. That was a bad comment on my behalf. I was questioning the way he handled my problem ,not his abilitys. The bottom line is that he offered a full refund , fix the prop or work another one. (My choice). I chose for him to work me up another prop since I think he will do me a good job. He stepped up to the plate and fixed the problem.