Re: cant beat a deal like this
 

ya know, i wouldn't throw lies up here and open myself up to being sued. I'm not wealthy just a working stiff trying to move up a notch in boats. i cant take my family boating due to this situation. we've skipped over a few traditions because of this. it's brought stress and disappointment to my home and those in it. up to the moment the engines were proved to be allot older than expressed things with lcm were fantastic. i feel that if this was a brand new zero hour built for me boat i wouldn't be in this mess. but it is used and not what i was led to believe it to be. thats the issue. I'm sure lots of people have got a great deal and perfect service from lcm. I'm just asking why didn't i ???
posted earlier
So if the above logic about buying a used boat is true........if I buy a used car from the big GM dealership down the street and they say its a 2004 with 5000 miles on it, its up to ME to verify all this????.......and they have NO responsibility whatsoever????......just askin'

and that's why i'm makeing a fuss!

Re: cant beat a deal like this
 

Whether LCM had a sterling reputation or not, I'd be bitter! They shouldn't have been duped, they are supposed to know their business. You can believe I'd expect more from a dealer from what he represented. :mad:

Re: cant beat a deal like this
 

thanks cuda.
and to everyone for their opinions!!!

Re: cant beat a deal like this
 

i agree. that pretty much sums it up cuda.

seanv, if it was me, ide try and sit down, face to face, with LCM and try and work out some sort of compromise. gotta do it in person though. keep your cool and dont leave until you get whats fair.

good luck and keep us posted.

Re: cant beat a deal like this
 

A couple years ago, a friend of mine bought a used Cafe from Martin Marine.He did not have the boat surveyed,but was told that the motors were freshened up recently.Two months later he noticed some problems with the motors and notified Martin..Being too busy to use the boat,it was laid up for another 8 months.When he finally got around to using the boat he realized that both motors were in need of repair.After notifying Martin,they agreed to pay for a full freshen up by the local Merc dealer.(10 months later!) Bottom line:they stood behind their boat and did the right thing.Lake Cumberland should do the same.

Re: cant beat a deal like this
 

thats all im asking for!!!!!

Re: cant beat a deal like this
 

steve, i know thats the best way to get results but im 1900miles from his desk. makes it a tad tough ya know.and every phone conversation i've tried to be profesional and instead of yelling or swearing i just breath and chuckle.i've tried several times to call and the last one i even made it easier for him to fix this. his last word were "let me sleep on it". well, unless he's in a coma he's had a week to get back to me so now it goes to public forums and higher.

Re: cant beat a deal like this
 

Well after seeing this post up this morning (thursday) I called Randy at LCM to let him know this thread was up. I normally speak to him a couple of times a week. He first words out of his mouth were this guy is an a__ H__e. He told me that he was going to have someone named steve get on it Friday morning so lets see what happens. Like we all know there are three sides to this story. We have all heard from Sean, I would like to hear the full story from Randy and then take those two and make the third one the facts. I am sure that there is alot more to this story than either Sean or Randy are saying. I have always watched Randy stand behind the boats that he sells, new or used, so something is not right here

Re: cant beat a deal like this
 

thanks bg i hope this gets things going! im tired of waiting and want this over!

Re: cant beat a deal like this
 

The car dealership analogy doesn't work. Unlike cars, boats are component built. Boat builders for the most part only manufacture the fiberglass and assemble component parts. If you blow a motor on a brand new boat who warranties it? Not the dealer (unless they are a warranty dealer for that motor) and not the boat builder. Not to mention the 100 other reasons boat and car dealers are different.

When is the last time you heard GM selling a new chassis minus motor and trans?

The better analogy is buying a house the Realtor says has a new roof. Then has you sign a contract that states that no verbal representation is made. In a nutshell that you are buying it after your own investigation and that you are not relying on any representations made orally.

I really hope this situation resolves itself to the satisfaction of both parties. I still haven't heard if the buyer signed waivers of survey or an as is waiver. If the motors were truely represented IN WRITING as the wrong year I would bet it wasn't done purposefully and they should do what they have to to make it right, within reason.

Hope everyone had a nice Thanksgiving.

Re: cant beat a deal like this
 

cat5 thanks for clearing that up.yes the house deal sounds closer to what we're dealing with. yes i signed an as is. it's a 2004 with 49hours thought i was safe.
and yes i hope this is cleared up "fair for both" like i said before im not asking for more than it should be. just pay to have the rebuilt by someone here and i'ld be extatic!

Re: cant beat a deal like this
 

we'll all stay tuned.........

Re: cant beat a deal like this
 

No,I havnt noticed that,I bought a 28 daytona last year from enticer and I couldn't be happier,It is exactly what he stated it was....He didnt take pictures of the hours gauges with 49 hours on them and include them in the advertisement for the boat when in fact they probably had 400 hard hours! I THINK LAKE CUMBERLAND MARINE FALSE ADVERTISED! AND THEY SHOULD MAKE IT RIGHT!!!!!! :mad: :mad:

Re: cant beat a deal like this
 

There might be 3 sides to every story but it seems pretty cut and dry........>>>>>>>>>Seanv paid x amount of money for a 2004 boat with 49 hours on it.. Thats not what he got.....And now he wants justice and thats would cost LAKE CUMBERLAND MARINE money....Of course Randy would think he is an a--- h----...... He doesnt want to make it right....It would be interesting to see the paperwork from the previous owner that lake cumberland marine recieved to see what year the motors said they were :rolleyes: These Dealerships make me laugh.The little bit of money it would take to make this right is cheap in the long run when your building a reputation :rolleyes: !

Re: cant beat a deal like this
 

What if you went to Zales and bought a diamond, only to find out when you got home it was Cubic Zirconnia? I would expect Zales to know what the hell a diamond is, and stand behind it, just as I would expect LCM to know what the hell a 49 hour engine was.

Re: cant beat a deal like this
 

I agree.

Re: cant beat a deal like this
 

Great analogy!

Re: cant beat a deal like this
 

Why is everybody so quick to throw the dealer under the bus without hearing their side of the story first ? We don't know the whole story... Was it an as-is blow-out deal? What was the cause of the failure? Etc. Etc. Lake Cumberland did not manufacture the boat and motor, they are just a dealer. Maybe fingers should be pointed at the manufacturer.

Re: cant beat a deal like this
 

:D Well--- Now their is a new "Hound in the Race"" never thought of the Mfg. of Course ,, he did not buy the boat from the Mfg. now ,,, did he!! :rolleyes:

RHC

Re: cant beat a deal like this
 

Maybe LCM should come on here and give us their side of the story,they have done it before.

Re: cant beat a deal like this
 

Did the dealer specifically state that the hull and the engines BOTH had 49 hours? And, that the engines were installed "NEW" when the boat was made? If, so it sounds like you were mislead.

It looks like that hour meter was OEM and probably is accurate of hours on the hull. Those engines do not look OEM.

Re: cant beat a deal like this
 

the dealer misled with the 49 hours on the hour meter pic! i have always thought lcm was way out there with thier prices as well. the next national marine you say? you may have a point there :evilb:

Re: cant beat a deal like this
 

Based on the comments in Post #13 at appears that this is dirty laundry. Please see the forum rules.

It is my understanding that the motors in this boat were 600sc's which were not produced since the 90's, I am doing further investigation.

Thread Closed.

Re: cant beat a deal like this
 

The thread is being re-opened as LCM has requested to comment on the situation.

Re: cant beat a deal like this
 

To all of the folks involved in the O.S.O. As an advertiser and member of O.S.O. Lake Cumberland Marine does not feel it necessary to post on the chat site; Although we have had numerous associates and clients call to inform us of the gossip on this thread. After reviewing a few of the posts, we felt it necessary to include a few of the facts that Mr. Verna has deliberately left out. First, Mr. Verna had ample opportunity to run the boat while in Somerset and was advised to. Our professional service team did run the boat and gave it thumbs up. Mr. Verna was aware the engines that were in the boat were 600 Mercury engines that the previous customer had installed in the American Offshore. He was also provided with the previous owner’s name and number to inquire about the history.



When Mr. Verna began to experience problems, he was told to bring the boat back to us so that we could service the boat. This he did not feel necessary. We then overnighted the parts that he requested. A few weeks later, he experienced a separate service issue. We then requested he bring the boat back to Somerset for the proper attention. The fact that he refused to allow Lake Cumberland Marine to do any service on the boat diminishes any opportunities Lake Cumberland Marine has to provide the proper service.



These are the only comments that Lake Cumberland Marine feels necessary to add to this thread.



Thanks for the support. Have a great Holiday Season.

Re: cant beat a deal like this
 

The only question I have is, were they advertised as 49 hour engines, and if so, were they?

Re: cant beat a deal like this
 

I think both parties erred in this... Buyer for not checking it and relying on pics and conversation... And LCM for using the old..."bring it back for service" crap when the owner is 1900 miles away...
There is obviously much more to the reality in this story.. I hope both parties can come away with an amicable agreement...

Re: cant beat a deal like this
 

condescending

Re: cant beat a deal like this
 

That seems to be the key question that is still unanswered.

It's been several years since 600SC's were produced. If I were interested in a 2004 hull that had motors that were not in production for several years, the history of the motors would of been my first question.

Re: cant beat a deal like this
 

Well Sean it seems like if you don't want to spend the $20,000 that you claim to need to fix the boat, you need to hook it to your tow vehicle and bring it back to them. Why should they pay retail labor rates to fix your boat when their own people can do it alot cheaper. As to the other people that will say no, if you break your tow vehicle you must take it to the dealership of that make, not to a local mechanic and then expect , chev or ford to reinburse you. I know you are 1900 miles away where ever that is but towing it to them is alot cheaper than spending $20,000 on repairs. And no I am not an employee of Randy, I am speaking out of the fact that I have heard to many good things about LCM from people in my own boat club and from others that I have towed from. If these 600 motors have not been made in awhile the fact that you did not know that they were not made in 2004 is your lack of knowledge with these boats and not the fault of LCM. I am sure if you spent as much time on this forum asking if those engines were made in 2004 you would have kwown what that you were getting into when you bought the boat.

Re: cant beat a deal like this
 

THAT SEEMS FAIR, WHAT ELSE DOES THE CUSTOMER WANT? MAN I TELL YOU RUMORS, SMEARING ECT. IS GETTIN DEEP.FIX THE BOAT DUMP IT AND MOVE ON :rolleyes:

Re: cant beat a deal like this
 

well to catmando, i have a conscious and wont dump this on anyone.
to bgchub. if your car breaks down away from home any dealer can fix it.some may give you a discount some may not.and why would i tow it to someone who lost my trust the moment i found these engines not to be the same year as the boat? i was not a member of oso until the purchase was made. i do take some responsibility for not researching those engines better but, i was dealing with a large natl. boat dealer! i should be able to trust them not to do what they did right?
to cumberland. lol! nice fictional story you tell. the only time bringing it to you was an option was after you tried to have me pay for the whole repair at your buddy's shop. oh, at "your cost" why take it to you and not be able to trust your repairs? i would have to take it apart when i got home to double check your work.
i have kept most info off of here to give cumberland fair chance to make it right. i'm not in the wrong here they are and i have no problems post all the info up here if that's what they desire.
bottom line.
they need to fix this out of their pocket at a reputable shop here in arizona.
to all others...thank you for your input in this matter!!

Re: cant beat a deal like this
 

As Stated, ----------fix It---------------

Re: cant beat a deal like this
 

that's the plan as soon as im reimbursed

Re: cant beat a deal like this
 

Sean, sorry you've experienced problems with your boat.

Anyway to take this back to private communication between you and Randy?

I sense you'd like to have your boat repaired more than "your pound of flesh". I think you'll be more likely to accomplish that through direct communication with LCM.

I wish the best for all parties concerned.

Re: cant beat a deal like this
 

Why don't you send him the money then??? :mad:

Re: cant beat a deal like this
 

trick it's hard when the conversation goes in circles. it,s going to get handled just not on here or the phone. time will tell.
thanks again guys!

Re: cant beat a deal like this
 

Sean, LCM obviously didn't get as big as they are by intentionally screwing people. I find it hard to believe they didn't make reasonable attempts to resolve your problems. The fact that you brought this issue to a public forum is only shooting yourself in the foot . If i were LCM at this point i'd tell you to pound sand. This should have been resolved in private.

Re: cant beat a deal like this
 

tazz, i tried for a month in private so i figured i'ld try public pressure. whatever it is, it is. i just hope nobody else goes thru this anywhere!
and im sure people get a great deal and service there. it's this deal that's in question not everyone elses.

Re: cant beat a deal like this
 

LCM has offered to fix the boat, if you bring it back to them.....I'm not sure that I see any problems here. It sounds as fair as they can be, given the circumstances.