Too Old/Trick/Fred
#4
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Join Date: Sep 2006
Location: Closer than you might think..........
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Re: Too Old/Trick/Fred
500,
I am sorry it has taken awhile to get you straightened out. I know from my own personal business that sometimes you have the best intentions in the world, but between employees and just so many darn things, it sometimes gets to be too much.
I cannot speak for Fred, but I know he has been in the business for along time and I know that he has worked very hard at keeping everyone happy. If he is anything like me, I always listen to my customer's feedback and then improve from their recommendations. We aren't all perfect, but many of us have the will to accomplish our goals and keep our customers happy.
I know I'm not in the parts business, but I do know that Fred is working really hard preparing for the Miami show, so if you would PM me what you need, I will get in touch with Fred myself and do my best to get your issue resolved. Again 500, I'm sorry that it has taken awhile, but I'm sure I can get it resolved for you.
Thanks, Donnie
I am sorry it has taken awhile to get you straightened out. I know from my own personal business that sometimes you have the best intentions in the world, but between employees and just so many darn things, it sometimes gets to be too much.
I cannot speak for Fred, but I know he has been in the business for along time and I know that he has worked very hard at keeping everyone happy. If he is anything like me, I always listen to my customer's feedback and then improve from their recommendations. We aren't all perfect, but many of us have the will to accomplish our goals and keep our customers happy.
I know I'm not in the parts business, but I do know that Fred is working really hard preparing for the Miami show, so if you would PM me what you need, I will get in touch with Fred myself and do my best to get your issue resolved. Again 500, I'm sorry that it has taken awhile, but I'm sure I can get it resolved for you.
Thanks, Donnie
#5
Charter Member
Charter Member
Re: Too Old/Trick/Fred
I know your frustration all too well, wrong parts delivered, phone calls screened, no returned phone calls, being told parts were shipped out when they were not.......the list goes on. Maybe he has too much to do for one man or not enough quality employees but I for one am done doing business there. I have enough to do every day without having to worry about getting what I paid for.
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AUTOCONNECTIONLLC.COM
AUTOCONNECTIONLLC.COM
#7
Re: Too Old/Trick/Fred
we were getting for the lake cumberland run and i decided i wanted a lifeline jacket and at the time people were ordering them a lot right after a tragic accident
i called fred and he told me he would try to find me one to fit and in three days time it was sitting at my front door
i will always do business with him from now on
i called fred and he told me he would try to find me one to fit and in three days time it was sitting at my front door
i will always do business with him from now on