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My expensive lesson at Lake Cumberland Marina

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Old 05-28-2007, 05:01 PM
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bripar, believe me. No one more than me was wishing for an experience like yours with LCM. My whole family planned a welcome home party for my son and I to enjoy our new boat during Memorial Day weekend... it's not going to be a good memory to say the least.

And, I saw Randy's beautiful dealership and know that he must have a lot of smooth transactions. But, as every business owner knows sometimes things don't go as planned as at least in my line of work you have a responsibility to try and make things right. As I told Randy on Thursday, I really don't think he was trying to cheat me on purpose. I think he was simply mislead by the individual that traded in the boat. The solution of me going through the transaction at the full original price and having Steve Lopes a local guy here in Ft. Lauderdale disassemble the engines and bless them if appropriate was a good one. I just don't think I should have had to pay $3,000 to have something verified that was represented to me from day one. As for a water test, no way. Would any of you water test a vessel that had the rear of the port engine covered in oil and the starboard one leaking fuel? By the way, the fire system was solidly on recharge... Look guys, as I said in my original post my message to the community here was intended to be a "learn from my mistake" one, not how bad LCM is... I'm the one that should have known better and I know I have no recourse with LCM and really don't expect them to do anything but maybe post an excuse on here.
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Old 05-28-2007, 06:01 PM
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Tony, if there was a fuel leak, Randy would have had Jeff from service fix that and check on the oil leak before putting it in the water. I for one would have tested the boat had I driven 20 hours to make a deal. Do you realize how many people on here have driven a boat with oil on the engine. As for the fire system, I am sure if you made a deal with Randy and said as part of the deal he needs to charge the system, I am sure he woud have fixed that problem. same with the oil and fuel. I think the problem is you were in a hurry to get back to florida to enjoy the boat for the weekend and did not allow any time for a mistake to be fixed. I find it hard to believe that Randy would not have wanted to complete a sale to you. He even offered to get you a hotel room to regoup after your drive.
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Old 05-28-2007, 09:34 PM
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Originally Posted by marylandmark View Post
Great post once again Dean!

I love OSO- put out the good, bad and ugly and let people decide if they want to be a customer or not...
Thats what I'm talking about.
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Old 05-29-2007, 07:36 AM
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I bought my TG from Randy @ LCM. Great experience, honest person and no BS!
Randy had it trucked from Kentucky to Va. Beach with only a hand shake agreement that I would buy it if I thought it was ok and passed my sea trial. If I liked it, I bought it; if not, he took it back. I liked it!
The only negative thing about him is the lack of return phone calls or emails.

But still I would buy another boat from him in a heartbeat. Honest people in sales are a rare breed. Randy and his LCM are a top notch organization.
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Old 05-29-2007, 08:03 AM
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My Brother In Law Bought A Skater From Them Took 3 Months To Get Paper Work For The Boat And Hes Still Waiting For The Paper Work For The Trailer Its Been 5 Months Now ///They Should Have Had All The Paper Work In Hand ,,,Do The Deal Heres Your Titles ,,, No If Ands Or Buts


That doesn't remind anyone on here about anything.......does it???????????????????

Buyer beware! It's a jungle out there.
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Old 05-29-2007, 12:27 PM
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My Brother In Law Bought A Skater From Them Took 3 Months To Get Paper Work For The Boat And Hes Still Waiting For The Paper Work For The Trailer Its Been 5 Months Now ///They Should Have Had All The Paper Work In Hand ,,,Do The Deal Heres Your Titles ,,, No If Ands Or Buts
Doesn't work that way. Takes 2-4 weeks for paperwork to get mailed, etc.
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Old 05-29-2007, 12:38 PM
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Originally Posted by bgchuby01 View Post
Tony, if there was a fuel leak, Randy would have had Jeff from service fix that and check on the oil leak before putting it in the water. I for one would have tested the boat had I driven 20 hours to make a deal. Do you realize how many people on here have driven a boat with oil on the engine. As for the fire system, I am sure if you made a deal with Randy and said as part of the deal he needs to charge the system, I am sure he woud have fixed that problem. same with the oil and fuel. I think the problem is you were in a hurry to get back to florida to enjoy the boat for the weekend and did not allow any time for a mistake to be fixed. I find it hard to believe that Randy would not have wanted to complete a sale to you. He even offered to get you a hotel room to regoup after your drive.
I'm sure Randy knew the buyer was driving 20 hours to buy the boat. Why didn't he have the boat checked out and ready to go for the buyer. I don't blame the buyer at all for being upset.
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Old 05-29-2007, 01:01 PM
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I'm sure Randy knew the buyer was driving 20 hours to buy the boat. Why didn't he have the boat checked out and ready to go for the buyer. I don't blame the buyer at all for being upset.
no doubt, sounds like mistakes on both sides. With a reputation like Lake Cumberland has I might be less inclined to check it out 14 ways to Sunday before driving up, but that would be my mistake too.

Seems to me like a situation where cooler heads should prevail. I would hate to think I drove 20 hours to purchase something that I had only seen a picture of, with only a limited amount of time to purchase the item, and if it were not up to standard I had lost my expenses in travel. Again, we ain't talking no $.50 pack of gum, we are talking about a significant amount of money, it is unreasonable to not make resonable efforts to ensure the items condition before investing thousands of dollars and hours and hours of driving to buy "sight unseen".
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Old 05-29-2007, 02:40 PM
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Doesn't work that way. Takes 2-4 weeks for paperwork to get mailed, etc.
Depends on the state and how paid for. I live in oklahoma and we are a non title holding state. It is illegal here to sell a boat with out a title or bill of sale stating that you will file for lost title. If it is a new car or boat than you get a origin title that the state will conert to a state title and that takes about three days. I take my check book and if you don't have the title and lien release than I don't buy.
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Old 05-29-2007, 03:10 PM
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I have been assurred by several "excellent" firms in the hi-po boating world that my boat had been serviced and was ready to go. But, when I flew down from from NYC to Florida to do my winter boating it was not. Merely standard practice in the marine business. Sad to say.

Needless to say, those firms have all lost my business, permanently. I don't care how "great" they are. My favorite was the inside rack storage place that told me this B.S. and when I got flew in, the boat was still shrink wrapped from the northern trip down, had not even had the wrapping taken off, and had been sitting outside for three months. Funny eh!
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