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Sterling Engines.. you get what you pay for!

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Old 03-21-2008, 12:02 PM
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It is funney how much customer service means to people in this sport.....That makes two bad as$ racing engine shops in mich....
Customer service is important in any business if you ask me.
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Old 03-21-2008, 12:22 PM
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Originally Posted by LubeJobs42 View Post
No but maybe a future discount!!!
Truthfully, it's just nice to get good service from an engine shop.

I recently had an engine in a shop here in Ft. Lauderdale, I have been a customer for years. Never ***** about price. I also don't bother him unless we are on a deadline trying to get ready for an event. I left the engine there and told him what i wanted him to do. After 6 weeks I called because I hadn't heard from him. He said "i didn't even touch it. I got swamped with bigger jobs and can't even touch it for another 3 weeks. Come and get it and bring it somewhere else if you want too."
I can't believe the way some of these guys treat their customers! That's the performance boat industry.
Your right on the boat world it's a whole different thing from real world business. Must be to much money being made to care about the customers.

Sterlings are first class.
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Old 03-21-2008, 12:25 PM
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""Sterling for a 25 hour check..........They found several little problems that could have been weekend ruiners!"""" ??
Motors have 25 hrs on them. Not 25 hour day.
Is that the ??
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Old 03-21-2008, 12:56 PM
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Customer service is important in any business if you ask me.

Exactly..just always seems to be a problem mostly in the Marine industry more than others...It shouldn't be that hard..
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Old 03-21-2008, 01:04 PM
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Hey Gino, if you don't mind me asking, how much to ship two engines back and forth from FL to MI?


Who did you use? Who made the crates?
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Old 03-21-2008, 01:08 PM
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""Sterling for a 25 hour check..........They found several little problems that could have been weekend ruiners!"""" ??
My thoughts also....? why should you have to take motors in after only 25hours ?

Just a thought
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Old 03-21-2008, 01:56 PM
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Hey Gino, if you don't mind me asking, how much to ship two engines back and forth from FL to MI?


Who did you use? Who made the crates?
$300 each. I will give you the guys number. Best deal around. I was getting quotes over $1200 per motor.
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Old 03-21-2008, 01:57 PM
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My thoughts also....? why should you have to take motors in after only 25hours ?

Just a thought
2 reasons
1. Start of a new season and want to make sure everything is perfect.

2. with my luck......
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Old 03-21-2008, 09:39 PM
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Gino that is a smart move, peace of mind and knowing everything is ok on a poker run makes a big difference,
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Old 03-21-2008, 10:13 PM
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2 reasons
1. Start of a new season and want to make sure everything is perfect.

2. with my luck......
Gino, I don't know you but have followed some of your unbelievable misfortunes at times and nothing wrong with #2... I'd do the same thing....glad everything turned out for the good...
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