Family & Performance Boating Mag?...
 

Just re-started a subscription to these folks again despite my last subscription showing me only 3 issues. I know they had some start up problems but are they getting better at delivering? I like their format and everday boater information/articles. I hope they come thru this time...

Rick

I've had similar issues with this mag.. spoke with Debbi re -subscribed and paid over the phone.. I 'm happy to say I am getting the magizine...but now there sending invoices thru the mail!!!!!:rolleyes: :mad: ;)

So far I got the invoice that said you should've gotten the first issue already, but haven't and sent in the $$ anyway??? So we'll see...:confused:

I had simular problems with their delivery. I could get the magazine at the local newsstand before I received my issues. I think if I purchase any more issues it will be at the newsstand.:(

I just started a subscription with them in December, recieved two (2) issues so far.....everything seems OK, but I was concerned with all the trouble other people on the board were having.

The only bad side - the issues show up on the newstands almost a week before I receive them in the mail.

*****, *****, *****, :D You guys don't know how lucky you are. I have never been able to find FPB and any newstand around here. At least you can get it. :cool:

Good luck,been thru it before,great mag,lousy distibution. Unbelievable. Don't think they are trying to cheat anybody,but I'm thru checking my mailbox.Powerboat and Hotboat come regularly,the other one doesnot.

Same experiance had a subscription last year got three issues than nothing. Now I've gotten two invoices, saying I should have received my first issue and I owe them $19.99. I liked the magazine but they need to work on their distribution. I'll try to find it at the book store.

Kirk

If it wasn't for the fact I can't find them anymore around here on the stand, I wouldn't have sent off the $19.99 to renew. I'm taking the gamble of aggravation because I do like their magazine....

Warren, the editor is a OSO member.. mabe he will see this thread and help us out??.....WARREN YOU OUT THERE?

I think the people at Family & Performance Mag. should read all the topics that been posted on this web site and base the bonus of their circulating dept on that! Maybe they will start meeting there deliveries. I get the Mag and really love it, but I'am afraid soon my subcription will experience problems.:mad: :mad:

I got the same thing as kn and still no magazine.:(

flylevel's bonus plan...
 

How do you take a mag. subscription and turn into BONUS $$$$$??

Money sent, no mag yet:mad:

Get your wallet out laster
 

Are you suggesting that I should subscribe? I will when I no longer see posts such as the above when someone asks about the mag.:cool:

I've tried to subscribe twice.....no response yet. I've given up on them. They won't be around long.

BTW...They have only been in the newstand one time around here.

No problems yet
 

Okay folks, Im here. A couple points I must make. Some of you remember there was an issue a couple months ago about people not getting their magazines. My mission was to personally see that all those that felt they were slighted be handled and I think i got everyone taken care of. The fact of the matter is that most (there were a couple errors) of the people that had not received their subscriptions didn't pay for them. Probably an oversight since many of these were either on-line subscriptions or "bill me's. Turns out that the invoices from our now past subscription company were a little vague looking--may have been construed as junk mail. This is the reason for our new invoices. Our policy is to start sending magazines even before the customer pays. If however we don't receive payment after we send 2 issues we stop the subscription. This answers the question as to why people receive a couple issues then they stop coming.

In regard to subscription copies coming after newsstand copies, your gripe is with the post office. All of our magazines are printed at the same time. Our printer even has an on-site post office. After the magazines are printed and bound they are packaged and sent to the end of the shipping dock. Newsstand copies go to a truck for distribution and subscription copies go right to the post office. Unfortunately the post office is our only means of distribution for subscription copies and they have no stake in the product so it doesnt matter to them how long it takes.

Hope I was able to address some of these issues. We work very hard to make this magazine informative, educational and entertaining. Getting it into your hands is serious business for us.


Warren

Warren,
I think the problems that are starting to come up again are worse than you think. I now have documentation to back up my complaint. I also believe you want to make this a common name magazine and put it up against the best of them. Guess what, your close. Every issue I have read I have enjoyed and looked forward to the next issue.

Now the problem, I just can't keep paying for something I don't receive:eek: I don't mind supporting the cause but Damn ,we need to get my account fixed.

If in anyway I'm wrong then I will tell the story. The way things look and with the number of complaints looks to me like there are still some problems. I can't ***** too much I know they will be taken care of it is just annoying. Scott

Please have someone call me at 419-466-3920 Thanks.

I like the others have had the same problem. Issues were missing, was told I would get some sent, no issues.

The other day my wife tells me that we received (2) invoices in the mail for another subscription. Well, I did not subscribe because of the past problems. I have a very hard time sending more money for something that was already a problem.

On Feb. 27 Debby took my 2year renewal subscription on the phone and said I might receive the May issue the first week of April :) Sounds great---However a few days ago I receive an Invoice in the mail which acknowledged my payment for the order -- and goes on to say my subscription will start with the August 2003 issue??? I assume they meant to say August 2002?? But Still?? What happen to the maybe May issue? and at least start with June issue??

After a nights sleep (not a good one by the way) and a discussion with scott on the phone this morning I have a couple more comments. First, to those of you who recieved an "invoice" for your subscription that you already paid for, please read the paperwork further, it most likely says that it is a confirmation of your order. Second, as we get into the middle of the year in publishing (our may cover date issue comes out in 2-3 weeks) please keep in mind that F&PB publishes 9 issue per year. Magazines come out monthly Feb through July, then you recieve an aug/sept, oct/nov, and dec/jan before starting monthly again in February.

I encourage anyone who feels that there is an error with their account to e-mail me at [email protected]. Please give me your phone number and myself or Debbie will contact you.

Lastly, I am looking for some good boat restorations that you have already done and may have documented with photos or are about to embark on-

Warren

wkosikov
Since I just recently sent off the $$, when should I then expect reasonably my first issue?...April? May?...

Rick

Reckless-


Recently is rather vague- I can tell you that it certianly won't be April as that issue has already come out. If you paid within the last couple weeks you will probably miss may also as those lables and magazines have already been printed. However if you call debbie at 866-515-5600 she can look up your account and tell you exactly-

Warren

Thanks....It's been about two weeks ago. The invoice said that I should have recieved my first issue already?...

Rick

Recieved two issues and an invoice. Good magazine and no problems.

Thanks,

Rick,
Barnes and Nobel carries the mag. Thats where I pick it up at.
Jon

Thanks Jon. I guess I'll run up there and get the next couple of months worth until my delivery's kick in. Normally I get my mags from W. Marine, but they don't carry them anymore...

Rick

Spoke with Debi today and also recieved e-mail from Warren the editor.. I must say they depend on us ,the consumer to relate problems..both persons assured me that all issues will be taken care of promptly!! I commend them for there quick respones..I would personally thank the both of them...Dave:D :) ;) :cool:

Good mag... Try Dominics at lunchtime.