Like Tree0Likes

Should I be pissed off?

Old 04-14-2002, 12:06 PM
Thread Starter
Madcow's Avatar
Join Date: Oct 2001
Location: Toledo Oh
My Boats: Cigarette Top Gun, Scarab Center Console
Posts: 1,915

I appreciate everyones support on this one. I'm gonna call again tommorow and ***** some more!
Madcow is offline  
Reply With Quote
Old 04-14-2002, 12:18 PM
Charter Member #232
Charter Member
Audiofn's Avatar
Join Date: Oct 2000
Location: Carlisle, MA USA
My Boats: 1979 Formula 302, 99 Formula 353, 81 Donzi 18 2+3 with 454
Posts: 18,379

As a business owner as well this is my take on the whole situation. IF you bought everything from them, and IF they recommended the products and told you what you needed and said that you can powder coat the part then they by all means SHOULD take the parts back. They were obligated in my mind to tell you the pitfalls of powdercoating that part. If I sell a customer a system and I miss something then I DO NOT get to charge that customer for that part that I missed. I just deal and make the customer happy. I think that they should take the part back. Sounds to me like all they had to do was open up the holes a bit before they powder coated the parts.

Put your best foot forward!
Audiofn is offline  
Reply With Quote
Old 04-14-2002, 12:22 PM
Charter Member #601
Charter Member
Mr Gadgets's Avatar
Join Date: Dec 2000
Location: Holland, Mi USA.
My Boats: 1999; 28' Checkmate Convincer, 588" Dart, Procharger, MSII EFI.
Posts: 3,273

Too Old,
I have to believe that it will do some good!! I feel the pressure building at CP right now.
Got to love this board!!

Mr Gadgets is offline  
Reply With Quote
Old 04-14-2002, 03:15 PM
Join Date: May 2001
Location: Indiana
Posts: 775

Americans These Days!

Firms Hire Jerks to Improve Customer Service

New York, N.Y. ( Taking their cue from Internet companies that have recently hired hackers to improve site security, several struggling online firms announced today they will hire unbearably rude bastards in hopes that they will help improve customer service.

"It's really a natural progression of the same theory," said Christos Cotsakos, CEO of E*Trade, which has announced it will place at least a dozen surly wankers in customer relations jobs by the end of the year. "You hire a hacker because they know how people abuse a system. We'll hire rude bastards because they understand the abusive mind, and they can help us deal with problem customers."

In truth, using ill-mannered jerks as customer service representatives is nothing new. Local phone companies have been doing it for years. What is new is that Internet companies are now doing it, and therefore it is fantastically original.

BK is offline  
Reply With Quote
Old 04-14-2002, 04:25 PM
Member #154
Platinum Member
Indy's Avatar
Join Date: Oct 2000
Location: SW CT & Long Island Sound
My Boats: Missing my PowerPlay
Posts: 6,759

I ordered a catalog from them 3 months ago...never received it. Didn't bother me any, Eddie Marine received my order for the parts.
Indy is offline  
Reply With Quote
Old 04-14-2002, 10:53 PM
GotTheFever's Avatar
Join Date: Jun 2001
Location: Conifer, CO
My Boats: 1993, Fountain, 32' Fever
Posts: 115

I ordered high flow fuel pumps from them. None of the fittings were of a standard size, and they ended up causing a fuel starvation problem at WOT. Switched back to the stock ones, and life is good. Since then, I've heard that these fuel pumps are no good anyway, and I should go electric.
GotTheFever is offline  
Reply With Quote
Old 04-14-2002, 11:06 PM
Join Date: Feb 2002
Location: Orlando
My Boats: just a filter
Posts: 1,956

They won't see the first $ from me.....unless it's earned..
NASTY HABIT is offline  
Reply With Quote
Old 04-14-2002, 11:14 PM
Join Date: Oct 2000
My Boats: 27 Progression O/B twin 225 Mercs
Posts: 608

what the hell ever happened to the old saying .. the customer is always right..
GEORGE YURICK is offline  
Reply With Quote

Related Topics
Thread Starter
Last Post
Semper Fi
General Boating Discussion
04-12-2007 12:45 PM
General Boating Discussion
06-12-2002 10:01 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -5. The time now is 07:33 AM.

Copyright 2011 OffShoreOnly. All rights reserved.