Ran-Dom 32

+1

klaw

well dont kno wif guy is legit or not but Bill built my motors and they have run great for 5 years

chattviper

Ask Shogren....they use that shop all the time.

boatman22

That was the reason it took 5 months longer to get my engine back...He keep telling me he was working on Shogren's stuff...when I did get it back it still had a hole in the block....

ElimiNordic

From a disinterested party looking at this, it is sure strange to have all the different outlooks about this engine builder. Usually there is a consensus about a machine shop, but I have heard so much bad about these folks and a number of positive endorsement about this group, it is very hard to figure this issue out. The old saying "where there is smoke, there is fire" makes one wonder about all the bad press. I could understand one or two unhappy customers, but this is a real strange situation here. Maybe as a group, we performance boaters are hard to please. I think anytime you are dealing with high performance equipment, you risk having some unhappy clients. But how many says a lot about how you deal with mistakes and problems. jmo

VetteSteve

[/QUOTE] I think anytime you are dealing with high performance equipment, you risk having some unhappy clients. But how many says a lot about how you deal with mistakes and problems. jmo[/QUOTE]

Yes there can be problems but you are correct, how you handle the problems and customer service after a problem says a whole lot about any type of business.

After 9 months I am still trying to resolve my situation.

ElimiNordic

My nephew owns a large high performance machine shop here in Atlanta that works on cars and boats and one common area of disagreement is what constitutes a "warranty claim" on a race engine or drive repair work. It always seem to cause hurt feelings on one side not matter what the resolution is. What I see him do often is a compromise where the customers pays dead cost for parts and he provides labor. This seems to work most of the time, but on one side, the builder can't control how someone uses there engine/drive and on the other, you have a customer who spent a chit load of bucks thinking his stuff was now "bullet proof". It is a tough situation, but should be dealt with quickly and not drug out for months!

ElimiNordic

I think anytime you are dealing with high performance equipment, you risk having some unhappy clients. But how many says a lot about how you deal with mistakes and problems. jmo[/QUOTE]

Yes there can be problems but you are correct, how you handle the problems and customer service after a problem says a whole lot about any type of business.

After 9 months I am still trying to resolve my situation.[/QUOTE]

What happened to your project? Was it a warranty issue? Who built it and what was it? What parts did you use? Details please. Some of the stuff I read here amazes me at the time that expires without resolution. This is a very different business world than the one I am used to. I simply do not have the patience some folks here on OSO do. Dan

SS930

I think anytime you are dealing with high performance equipment, you risk having some unhappy clients. But how many says a lot about how you deal with mistakes and problems. jmo[/QUOTE]

Yes there can be problems but you are correct, how you handle the problems and customer service after a problem says a whole lot about any type of business.

After 9 months I am still trying to resolve my situation.[/QUOTE]

I sounds like there might be a couple of untold stories with issues they've had that might not have been resolved to the satisfaction of the customers. How long did the engines last before issues were noticed and how were the problems handled by the shop? Did the engines perform initially as expected? Is or has the shop tried to make things right?

ElimiNordic

I have been waiting since this am to hear the rest of the story. I was reading your posts about waiting for your new power and than after you installed it, nothing. Did it perform like you wanted? Were there problems? As far as dyno sheets, I always attended every dyno pull on every motor I built so I could be involved in the whole process. We have found 50 to 100 extra hp in my big blower motors simply knowing where we were and where we needed to go in jetting/timing/etc. It is worth every penny to not pull a engine due to a small oil leak and to have the most hp you could make dependably. It sounds like you could not be there personally, but I would want a live video feed, so I could see the pulls and the readouts live. No dyno sheets for me. What do you need help with?