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-   -   Shout Out to Mr. Cool for Service (https://www.offshoreonly.com/forums/general-boating-discussion/253807-shout-out-mr-cool-service.html)

Powerquest230 05-17-2011 08:09 PM

Shout Out to Mr. Cool for Service
 
I just wanted to recognize Russ at Mr. Cool Marine Products for great customer service.

Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!

Russ- thanks for a great price and the quick service,
Rick

firehawkcat 05-17-2011 08:39 PM

Cant beat 4 dimes for every dollar any day of the week

Rookie 05-17-2011 09:30 PM


Originally Posted by Powerquest230 (Post 3405857)
I just wanted to recognize Russ at Mr. Cool Marine Products for great customer service.

Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!

Russ- thanks for a great price and the quick service,
Rick

My exact experience, Good guy Great prices!

290enticer 05-18-2011 06:09 PM

I too had great service and pricing at this place, just got my new merc oil cooler on the boat, great product and price!!

fountainfan42 05-18-2011 06:39 PM


Originally Posted by Rookie (Post 3405981)
My exact experience, Good guy Great prices!

+ 4 & great job Russ

Mr. Cool 05-19-2011 07:41 AM

Wow. Thanks guys. We're here trying to do the best job we can. I see this and it really makes the rough spots a little more smooth.

Thanks again to all.

fountainfan42 05-19-2011 07:55 AM


Originally Posted by Mr. Cool (Post 3407187)
Wow. Thanks guys. We're here trying to do the best job we can. I see this and it really makes the rough spots a little more smooth.

Thanks again to all.

Russ sent K.C. from Oke your way this morn for 2 coolers and will watch for the anode delivery .
you & Lauren keep up the good work


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