Shout Out to Mr. Cool for Service
05-17-2011, 08:09 PM
#1
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Shout Out to Mr. Cool for Service
I just wanted to recognize Russ at Mr. Cool Marine Products for great customer service.
Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!
Russ- thanks for a great price and the quick service,
Rick
Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!
Russ- thanks for a great price and the quick service,
Rick
05-17-2011, 09:30 PM
#3
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I just wanted to recognize Russ at Mr. Cool Marine Products for great customer service.
Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!
Russ- thanks for a great price and the quick service,
Rick
Late last Thursday night I sent Russ a pm asking about availability and pricing for a merc oil cooler. First thing Friday morning I had an email quoting almost 40% off Merc's price, quick follow up call to confirm part numbers, and cooler was ordered to be delivered Tuesday. Quick, easy, fair pricing, good communication, and my cooler showed up on Monday a DAY EARLIER than promised!
Russ- thanks for a great price and the quick service,
Rick
05-19-2011, 07:41 AM
#6
Wow. Thanks guys. We're here trying to do the best job we can. I see this and it really makes the rough spots a little more smooth.
Thanks again to all.
Thanks again to all.
__________________
Mr Cool for all of your heat exchangers and oil coolers , transmission coolers and more!
Locations in: Florida, Michigan & Washington!
Mr Cool for all of your heat exchangers and oil coolers , transmission coolers and more!
Locations in: Florida, Michigan & Washington!
05-19-2011, 07:55 AM
#7
Join Date: Jan 2010
Location: Gurnee IL
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you & Lauren keep up the good work
