ROADHOG

In the past couple of weeks I have contacted 2 different dealers to inquire about boats they have in stock and neither one of them gave me a reply. I contacted them through emails off their website,One did acknowledged by automated reply that they received my message but never another word from them. They other just never replied.

Once again I think that the Marine Industry is it's OWN WORST ENEMY!!!!

wrinkleface

I contacted a dealer a bit ago, no return call!!

ActiveFun

That is just incredible.

ROADHOG

Your right Wrink, we have talked about this for year's and somethings never seem to change.

POWERPLAY J

Tell TOM to gimme a job so I can start looking at new boats.

campionchase910

I agree, when I was searching the same happened to me Tells you something about them, I'm glad it happened because I ended up buying a 32 Sunsation and let me tell you the customer service at Sunsation is first classFrom a phone call to a simple e-mail, they always replied. Thanks Joe and crew at Sunsation Boats

Mackattack

I sent two emails this week to dealers that have boats in the classifieds on this site. No response.

frickstyle

I'm trying to get quotes on a hatch and contacted two very reputable companies, no replys....

Sydwayz

iTrader: (1)

I thought you already bought a new boat? Why call a dealer? Were you trying to get a T-shirt or something?

Sydwayz

iTrader: (1)

In all seriousness, times are tight, and companies still surviving are running skeleton staffs. Often, a 1 or 2 man show is concentrated upon getting product out the door to get money IN the door, and will return emails and phone calls when they are dead tired and can't lift another finger, in the evening, or whenever they can get a spare moment.

Make yourself available and have a little patience.

Personally, I like email vs. phone because I can and do reply at any hour; of which I often do. My main gig is with a worldwide company with 20K people, and I'll often get in a zone and work through the night; some of which includes my best work.