Positive Update:

He called back to today after reading my email and we discussed my issues. One issue with was a misunderstanding / miscommunication on both parts. At this point he is receptive to correcting any of the issues. He was very responsive to providing a positive end result. There is hope that things will work out and both parties are happy. COMMUNICATION IS THE KEY. It is heading back in the right direction.

Glad to hear it! Good luck but don't let your guard down. These guys are crafty and will stick it to you if you bend over:eek:

Roger that!