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Jen didn't eat her steak an the manager cut a peace an eat it. Thats His steak after He tasted it an He should have offered her some thing else. Or took it off the bill. If You would have eaten Your meal it would look like a scam for a free meal. You didn't. An then He wants to fight. Wow what a great manager. He will get his day with the right bad a$$. Artie
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Originally Posted by lastcall02
(Post 3743788)
Did he offer you anything to get you back in the doors such as 50% off your next visit, a few free drinks....anything? Possibly your own reserved slip for a month. lol Or even better, that POS manager has to wash your boat everytime you stopped there to eat for the entire time he is still employeed.
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fixx
Originally Posted by SummerObsession
(Post 3743271)
Ok I don't ever complain about service or food as I understand how tough it is to get good people to work at these places but...
I just had the worst most unbelievable experience I have ever had at any restaurant I have ever been to, and being 47 and traveled all over the world I have been to a few! Long story short...my wife and her friend went to JB Hooks in the afternoon for a drink after shopping, etc. Before they even sat down they were pushy about what they wanted to drink and eat...no big deal but they thought it was odd. Later on I decided to join them for dinner. We had a couple drinks and appetizers, then ordered dinner. We decided to split a KC strip steak which they did. We ordered the KC because the guys sitting next to us had them and they were thick and looked great. When ours came it was cut length wise and about 1/2 to 3/4 thick. After tasting them, they were tough and tasted horrible. I raise beef for a living and know what even a decent steak tastes like....this was not good. The manager on duty did show up and ask how everything was, but it was just after we were served and we hadn't tasted the steak yet. Jen didn't eat hers and I choked half of mine down since I didn't want to order again. I asked to speak to the manager and told him about the steaks. He immediately became defensive and asked what was wrong with them, to which Jen replied it tastes bad, taste it, and he immediately cut a piece off her her steak and ate it, telling her it was delicious! He ended up telling us we just wanted a free meal and he was going to call the cops! He threatened me...I lost it and called him a couple names (don't mess with my wife!) to which he then wanted me to go to the parking lot and handle it there!! I got everyone out of there and called back to ask the managers name. He answered and threatened me again and wanted me to come back and fight him! Wow, JB Hooks used to be class act and now it's the bottom of the barrel! I will never go there again and you can bet if I can ever find the owner I will let them know how well they are represented by the idiot in charge. Sorry for the rant but I still can't believe what just happened! I post this here so if anyone comes to the Shootout you can avoid this place at all costs! Go to Baxters insted, they treat you like humans there. as for the manager threatening you,,i would have knocked his azz out the first time he offered,,and the place to do it would have been my fameous place and that in the doorway..you gotta be first in order to get the full effect when you open the door and hold it for him then slam it into his face....then you tell the officer that he got so excited and fell into the door and knocked himself out.....works every time....... |
Go on to Yelp, Urbanspoon,Opentable, and some others and give them a poor rating and tell your story.
That will hurt them, and if the owner cares about his business he should read what people have to say. |
I would have dropped him . Never been there before.
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Texas: I have certainly seen my share of "scammers" and trust me I am not one of them. I pay my own way through life and expect others to do the same. It wasn't an issue of money, we left them over $300 for a $168 bar and food tab. He was just an out of control a$$ and that's all there is to it.
If we were drunk obnoxious, rude and loud and even trying to scam a free meal (which we were not any of those!) this guy would still be wrong. |
The owner will hopefull fix it, and if he does I will come back on here and sing his praises! I'm not out to 'get' the owner, he wasn't there. We have alway enjoyed JB Hooks and look forward to enjoying it again, just not with this bozo in the circus!
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Originally Posted by SummerObsession
(Post 3744123)
Texas: I have certainly seen my share of "scammers" and trust me I am not one of them. I pay my own way through life and expect others to do the same. It wasn't an issue of money, we left them over $300 for a $168 bar and food tab. He was just an out of control a$$ and that's all there is to it.
If we were drunk obnoxious, rude and loud and even trying to scam a free meal (which we were not any of those!) this guy would still be wrong. |
Originally Posted by fogducker III
(Post 3744131)
I totally understand where you are coming from with the issue with the manager, not a good course of events.....but why on earth would you leave a "tip"? $300 for a $168 bill?
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Originally Posted by SummerObsession
(Post 3744123)
we left them over $300 for a $168 bar and food tab. .
WOW! I hope the waitress was really hot :lolhit: Sorry to hear about your bad experience. We have many river front restaurants where I do my boating and the majority of them are over priced for sub-par food and service. But of course they are packed for the summer months because it's the place to be for being on the water and IMO many people do not have an appreciation for good food and service. |
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