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ARIZONA SPEED & MARINE....very disappointed with them

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Old 08-01-2002, 10:58 PM
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Default ARIZONA SPEED & MARINE....very disappointed with them

I have e-mailed 5 times over a week and have never........never received anything back......not even a peep.
What kind of business is it?
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Old 08-01-2002, 11:09 PM
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Have you tried calling, or faxing them ?

Some companies have a hard time with e-mails.
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Old 08-02-2002, 12:00 AM
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Yhey were excellent for me just give them a jingle, they had my ecu back to me in 3 days
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Old 08-02-2002, 02:30 AM
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enticer i would try some other way to reach them. maybe there is some routing problem, you know computers . i have not delt with them but have heard they are a good company. heck if im not mistaken the merc 500 EFI is one of there units, that should say somthing about there quaility good luck man. keep try'n
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Old 08-02-2002, 02:35 AM
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I can vouch for their product. I have an ASM injection system on my street truck and love it .Never had a problem getting in contact !
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Old 08-02-2002, 09:55 AM
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yup they don't do email, maybe answer it 2wice a month, callem they will be very easy to deal with/responsive
 
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Old 08-02-2002, 02:25 PM
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Call them and then delete the thread ...
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Old 08-02-2002, 02:36 PM
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Why on earth do they have e mail if they only answer it once or twice a month???? All it does is create confusion and pissed off customers and potential customers.
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Old 08-04-2002, 08:05 AM
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I heard these guys were real good, but I sent my mefi 2 to them 4 times for programming because they said they could tune it for my 250 B&M blowers (efi) They never got it right and it cost me 350.00 in overnight shipping plus the programiing, never again!!
 
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Old 08-04-2002, 09:06 AM
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i can't speak for these guys, but I can tell you from personal experience with e-mail tech questions that they can be a pain, and the people do not wait for a reply. I get about 100 to 150 e-mail tech questions per day, and try to answer them within 2 business days. I've gotten as many as 10 from the same person over a weekend complaining that he wasn't answered yet, only to have him call monday morning on the phone. I think most people are used to how quick, and easy they get answers from computer companies, and expect the same from everybody else. I know a lot of manufactures that will no longer answer tech questions via e-mail do to some of the confusions with it. I believe you're always better off speaking to some via phone, of try faxing them

Doug
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