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Originally Posted by Pier57.com
(Post 4126347)
Chris,
First of all, these threads are bad for a small industry and like any business owner we hate to see things like this. This is not the first time you've chimed into a thread trying to stir something up on us either Chris. We do what we can, when we can and when it makes sense whether customers, online advertisers, poker runs, charities, etc. I have listened to and appreciate your concerns re: the 1984 Formula 402 & Trailer you bought from us. I have also viewed the description you sent on our website which was cut and pasted from the owner Larry Fales email when we listed boat that was on consignment and you knew that when you bought boat. I then talked to Greg Weber who has been with me for more than 10 years and I asked him if he told you the motors were done by us and his response was "no, we are not and have not ever been in engine rebuilding business, Chris you knew of the r/r work we did but you also knew Larry had the engine work done on the boat and that the boat was here for sale on brokerage and sold as is". The boat was sold for a Mr Larry Fales by Pier 57 on consignment and not owned by us. When selling a brokerage boat, we pass on the information the seller prepares us with. As you said, "the description says we did the engines, it in fact says "Heads Were Weak So We Just Had Heads Redone" which was done by the seller Larry Fales. I know you said you did not see our entire shop but Chris you are a smart guy and do your due diligence, I am not sure how you knew everything about a motor, it's tolerances, etc plus you spent the greater part of a day here going thru the boat and somehow assumed we were an engine shop (and missed it while you were here) and yet you saw no indication of machining equipment, dyno, etc and never asked for a receipt but wanted all the detail on everything else and sent me a lot of emails asking questions but never wanted a receipt. I apologize for any inconvenience you have had since you purchased this "30 year old boat" more than "two years ago" yet never once did you ever inform us of problems until December 1 & 2, 2013 when you notified me about motors and a few problems you had, then you contact me April 29, 2014 and inform me the motors are apparently not 420's, they are 365's. I always listen and try to view from both sides of the fence but this makes no sense. Why would a consumer not contact a dealer for almost two years on a 1984 402 Formula you bought for (correct me if I am wrong) 28K and expect there to be any type of warranty? I am sorry you are claiming you have 365's not 420's but I do not know that for fact and when I asked Larry today he said when he bought boat years ago, it was represented to him as having 420's. Larry also said there is nothing he can or will do on this boat since he sold it for so little and it ran fine when it left and then two years later it has all these problems according to you. However after you continued to call him he even offered you 1K as goodwill but you still insist you want him or I to pay for a motor or motors. My position, you didn't call once until "two years" after you bought boat to say you had one problem and I am not going to pay for any service bills or other to fix this 30 year old boat. As goodwill and customer service Larry and I both offered you 1K goodwill to help offset your projects in hopes you will buy your next boat here and recommend people to Pier 57. It was an investment in you at the time as a customer. After a thread like this, there is nothing else Larry or I can do, sorry and no, "per your request", I am not going to call people to verify what kind of person you are to back me into corner to pay you more money, sorry. Regards, Scott Sjogren Pier 57 Very professional response from a reputable businessman. If I win a considerable amount of monies in the near future, f**k Disneyland, I'm going to Pier57!!! |
Originally Posted by Knot 4 Me
(Post 4126365)
^^^^ All boats make an air "sucking" noise. It is the sound of money exiting your wallet!!!! :lolhit:
Somebody posted in I think stupid things people ask about your boat -- does this use a lot of fuel?-- YEP every drop I put in it! Take care and safe boating 3pointstar |
Well Chris you have had your hands full. Looking forward to others response. I had some similar issues that were taken care of by Shogren. I do see your side.
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Originally Posted by Nate5.0
(Post 4126420)
And where is the OP now?
*crickets* |
I will say Pier 57's Service Center listing of services is a bit misleading. I called them last October inquiring about redoing the bottom on my boat since they list performing that type of service. I was told that they sub that work out to Captain Nabber's and I should go directly to Nabber's (now there is a bad customer service story. But I digress...). This is not unusual in business. Many companies offer services that they sub the work out to other contractors. A simple question from the OP/buyer would have quickly clarified who performed the engine work. .
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I would have taken the $1000 bucks and run.
I understand your troubles and it sounds similar to the situation I have been in with my 87 Formula, but these are old boats and I bought mine knowing it could be years of misfortune before the bugs were worked out, but the boat had essentially "good bones". I rebuilt the port motor when I bought the boat and it made it from July 4th weekend until labor day weekend when the starboard motor went lame. That is just the case with these things. I don't see how this is the brokers responsibility, especially when you bought the boat as is. Perhaps a survey would have helped? I wish you luck in your journey to get the boat back to right. |
Originally Posted by donzi matt
(Post 4126469)
I would have taken the $1000 bucks and run.
I understand your troubles and it sounds similar to the situation I have been in with my 87 Formula, but these are old boats and I bought mine knowing it could be years of misfortune before the bugs were worked out, but the boat had essentially "good bones". I rebuilt the port motor when I bought the boat and it made it from July 4th weekend until labor day weekend when the starboard motor went lame. That is just the case with these things. I don't see how this is the brokers responsibility, especially when you bought the boat as is. Perhaps a survey would have helped? I wish you luck in your journey to get the boat back to right. BTW, for what's it's worth, I have never had any dealings with Scott S. or the crew at Pier57, BUT I have heard nothing but great things about their operation.... DF |
They sent me a free t-shirt and it is black.....its too hot in the summer for a black t-shirt :D These guys are one of the few class acts in the industry. They have realistic prices with realistic trade values, no games. I have inquired on a few boats there and all questioned were answered fast, even in peak season. They even made a very attractive offer to buy my boat outright.
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Originally Posted by boatnt
(Post 4126445)
Replyed above your reply
I saw after i posted....his was not there when I hit submit.....now I just look dumb lol. |
Originally Posted by Nate5.0
(Post 4126483)
I saw after i posted....his was not there when I hit submit.....now I just look dumb lol.
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I'd delete this thread if I were you.
BTW...after reading this thread I'd have no issues going to SS for a boat when I need one. |
Originally Posted by Indy
(Post 4126510)
I'd delete this thread if I were you.
BTW...after reading this thread I'd have no issues going to SS for a boat when I need one. OP's rant simply described boating with a 29 year old powerboat.......:evilb: Like expecting a 29 year old racecar to run like a new Camry! :lolhit: |
I have done business with Scott in the past and i would recommend him to anyone.
unfortunately nowadays it is impossible to do business without some people being totally unrealistic. hell we just did the projection for the Michael Jackson event at the billboard awards and now i'm being sued by some joker, even thou what he is filing suit about has nothing to do with us. but we still have to defend our selves in court. How is that for BS? |
I know I should not get involved and not reply to this thread because it does not involve me, but that did not stop anyone else on here so why should it stop me.lol
I do not think the OP has any issues with the boat been 30 years old and needing some work,I have read other threads he started in the past, I think(but maybe I am wrong) the issue the OP is having is with the engine build,I think he feels he was led to believe the engine build was done in house but when he had issues with the engines he was then informed the engine build was done by previous owner, not sure who is right or wrong,I was not there but I do not think any of you guys were there either , so if you are going to bash the OP do it knowing what the issues is,,and I dont think the issue is the age of the boat, |
Really?
I have no dog in this fight but I have to say that if the complaint revolves around a 30-year old boat, this is stupid. Every business is going to have happy people and unhappy people. But if you are going to *****, have a valid reason otherwise go pizz up a rope with your miserable self. BTW, I used to be in the boat business many years ago and to say that some of the people we sold to were complete morons would be an understatement. As for Shogren, why would anyone post such nonsense about a business that truly is on the side of the consumer. GROW UP
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i think their prices are a little high, but then again i am poor anyway!!!
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It appears that the OP has never read the disclaimer on the Pier 57 website below EVERY listed boat that says
"All marine vessels, motors, drives or related parts and or equipment, vehicles, cars, trucks, motorcycles, trailers or any other goods or services depicted on this website (goods) for sale are being sold as is. Pier 57 offers no warranties, expressed or implied as to the quality or condition of any goods sold. Pier 57 makes no representation as to the quality or condition of the goods. Though some goods described on this website may be described as new or used, some components of the goods may be new and others used. Pier 57 encourages all buyers to obtain a Marine Survey prior to purchase, of both new or used goods (structurally & mechanically) because, Pier 57 does not represent and/or warrant the quality or condition of the goods listed for sale on this website, new or used. Pier 57 does not warrant accuracy of the description of the goods listed for sale on this website." |
Originally Posted by H20 Toie
(Post 4126536)
I have done business with Scott in the past and i would recommend him to anyone.
unfortunately nowadays it is impossible to do business without some people being totally unrealistic. hell we just did the projection for the Michael Jackson event at the billboard awards and now i'm being sued by some joker, even thou what he is filing suit about has nothing to do with us. but we still have to defend our selves in court. How is that for BS? |
Hate threads like this. You cannot make every last customer happy...trust me. The High-Performance Boat industry is tough enough the way it is, we are ALL in it together and all doing our very best. Why not focus on the positives? Pier 57 is a long standing dealership that still supports our crazy sport...
We have absolutely no ties with Pier 57, I feel this way about any thread started like this unless blatant stealing and lying is involved. TS out. |
I bought a 2001 36 Spectre from Scott in 2012, sight unseen. when the boat was delivered to my door it was better than advertised! . Should I be mad ?
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Originally Posted by boatnt
(Post 4126537)
I know I should not get involved and not reply to this thread because it does not involve me, but that did not stop anyone else on here so why should it stop me.lol
I do not think the OP has any issues with the boat been 30 years old and needing some work,I have read other threads he started in the past, I think(but maybe I am wrong) the issue the OP is having is with the engine build,I think he feels he was led to believe the engine build was done in house but when he had issues with the engines he was then informed the engine build was done by previous owner, not sure who is right or wrong,I was not there but I do not think any of you guys were there either , so if you are going to bash the OP do it knowing what the issues is,,and I dont think the issue is the age of the boat, |
bought 2 from him sight unseen!
would do it again! |
Originally Posted by thirdchildhood
(Post 4126588)
TWO YEARS had passed before any complaint was made. WTF?
back on the band wagon you go..carry on just for the record I never bought anything from pier57 and do not know the OP. carry on |
Another extremely happy Pier57 customer checking in. OP should be embarrassed.
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Here's my take on these types of scenerios.
In shogrens defense, especially on a consignment, deal, they simply are not going to dig deep into a 30 year old boat, disassembling engines to verify camshaft numbers, valve sizes, tuning engines, etc. Especially because they simply don't even own the boat! Technically it was still "Larrys" boat if it was on consignment. All they are pretty much doing putting a seller and buyer together, for a fee, and obviously offering services like financing, etc with that. I'd imagine Scott has to rely on what the seller/owner is telling him, or providing him with. In Chris's defense, the whole "its a 30 year old boat, so suck it up and eat $hit " talk doesn't seem right. Just because its a 30 year old boat, for what some may consider "cheap", it may be a lot of money for Chris. When you buy a 30 year old boat, for say 30k dollars, that's worth maybe 30k dollars in good running condition, you should get what you paid for. Why should it be any different that the guy who goes in and buy a 250K dollar 46 Cigarette, that books for 250k, that's supposed to run great, but turns out to be a turd once you get it home. I just don't think the whole "you paid cheap money, so you should expect problems" attitude. With that being said, from an outsiders view from what I've read on oso on this deal, it sounds to me as if the seller, just wanted this boat gone. He probably didn't know, nor care, what was inside those engines, how the carbs were tuned, or any of that. If this is the boat I remember, it used to have the engines that the 357 Formula in that link has (little blower engines). It would make sense that 'Larry" bought the 357 with the "365/420 clone" engines, and simply swapped them into the 402, and installed his "blower" engines into the 357. Now, I can totally see all 3 parties standpoint on the deal. I have had friends buy from shogren with great experience, one has had 7 years of trouble free boating with his boat, and another who bought a boat with HP500's that were a mess. Its a gamble with any used boat, from any seller/dealer. What I would recommend to anyone, especially a friend, is to NEVER buy a used high performance boat, based on someones "reputation". And its nothing at all against Scott, or any member of his crew. I just wouldn't expect them to go thru every single used boat they take in, and do full teardowns and tuning sessions on them. If I were going to purchase a boat like that 402, or any used boat, I would have wanted to do a full inspection myself on the mechanicals, a survey, and a sea trial. I almost would consider everything I'd buy, to need engine work, and factor that into my budget/offer. If it doesn't, then its a win. If it does, you prepared yourself mentally and financially for it. I will never buy, or let a close friend buy, a high performance boat without a sea trial any more. And I'll tell you why. First boat was a Four Winns liberator. Had a shiny sweet freshly built 540ci. All the best stuff. Guy had receipts, dyno sheet, etc etc. Engine had 15 hours on it. I bought it on a winter day. Took it home, awaiting spring. First boat ride, no oil pressure after a short cruise. Long story short, bearings were toast from who ever assembled it, didn't know how to check clearances. That premium price I paid for a boat with a "new" engine, wasn't worth it because it lasted 1 ride before I had to totally rebuild it. Think I woulda learned my lesson. Boat #2. Bought it on a winter day. Come spring, first boat ride, 20 minutes later, transmission burned up. Nothing like the look on the MRS face when I told her this "cream puff" I just bought, is gonna be down for a while while I have to pull the engine and get trans rebuilt. Good buddy of mine buys a boat in the fall. All new hardware, rigging, real beauty. No sea trial. First ride after taking owner ship, had electrical issues. Got about a 20 min ride in before taking it home to put away for winter. Never even exceeded 4,000 rpm that day. Come spring, 1st ride out doing some carb tuning, drive grenedes at 40mph cruising. Turns out both drives were toast and needed full overhauls. Doesn't matter who's fault it is at that point, because he owned it. However, he would not own it today if that had happened during a sea trial, or at least not bought the boat until either the seller/broker had the drives rebuilt, or reduced the selling price to cover it. Another friend DID do a seal trial on a boat he was buying. Big bad azz blower engines, all nice stuff. On the seal trial, the crankshaft broke!! Needless to say, he had a little bargaining room on the price at that point, and still decided to buy it, but at a much reduced price. Good and bad, because all he thought he needed was to rebuild the engines, but also turned out the #6 drives were shot! Didn't find that out till after the purchase. I have more of these stories, but what I am getting at, is in these cases, used high perf boats are like playing Russian roulette. As a buyer you really need to do your homework and what not. The only advice I can give the OP, is move on. I'm sure you learned from this experience, as have I and many others in these situations. You got yourself a cool old boat, sounds like your getting the bugs worked out, and go enjoy it. As for Shogren, obviously they have a lot of happy customers, and been around a while with a good reputation, so that speaks for itself right there. |
The lesson to be learned is that a survey is a must when buying a boat. Period. That is not the responsibility of a boat broker on a consignment deal. :)
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No survey and no sea trial means you got EXACTLY what you paid for.
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I bought my boat from Scott last year, it had to be the easiest transaction from trading my boat in to purchasing the new boat. And this deal was done over the phone, never seen the boat until it arrived in Tampa. I would buy a boat from Scott and Pier57 anytime.
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I have a horror story!
Well, first, I negotiated with Greg to include survey in purchase price.. Done, on wait that wasn't it! Oh, as I towed my trade in from La., 3 hrs into a. 15hr trip, I lost a wheel and hub off my tandem trailer! Spent the rest of the night doing 60, stopping and greasing the 3 remaining hubs all night on the next 15 hrs it took. That was horrific! Wait gets better, Greg had the nerve to take us on a sea trial in 6ft swells in the marina and 40 degrees out side. If it wouldn't have been for the adrenaline in jumping waves.... Yee haw.. That may have been different! Edit: I have to confess, that sh!t was really fun, it was the first time I had jumped and landed in a deep V!!! It was so soft, I knew I was going to love that 25ol! And Oh, wait.. I didn't even get a shirt!!! Oh the horror!!!!! That was 5 years ago, can I still get a shirt??? :lolhit: |
Isn't buyer beware the key in any transaction. Check it out, test it, buy it, or not, own it ....or not!
You're choice. A bad move, live and learn, been there done that! |
I dealt with Scott when I bought my TG earlier this year. He was nothing but professional and willing to help at every turn. As a matter of fact, it was one of the best buying experiences I've had period. His entire staff was welcoming and extremely easy to deal with. It's the details such as a personalized welcome sign with my name on it when I walked in, to the clean boat ready for me to inspect to the handful of t-shirts & Pier 57 gear that I walked out with, to a surprise follow up gift to my 3yr old son. None of it necessary, but all of it in an effort to give excellent service and a desire to earn repeat business. I wouldn't think twice about purchasing the next one from Scott. He's a solid guy in my book...
Chad |
note to op,delete this thread while you can,it,s ok.
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Wow! was hoping there would be a positive end to this thread. :drink:
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Why delete the thread? He and others are merely sharing their experience and their personal perspectives. P57 has responded accordingly and I believe both sides have been professional and are not attacking each other. While a bummer situation, each side is articulating their side of the story in an effort to inform others.
No need to be political here. I believe this is a fairly structured thread without the typical bashing. |
If Pier57 was not a sponsor on this site, this thread would probably be deleted because its become the best advertisement they could have asked for. Nearly 8 pages of customer testimonials..
Couldn't agree more with Mild Thunder... GET A SURVEY and check EVERYTHING when you buy a used boat.. Never rely on someone's word or reputation now matter how much you trust or respect them because there could always be things they honestly don't know about. Even if it doesn't help your negotiating position, at least you know what you're getting and can be prepared. I bought my 47 Fountain from Mike and Dan at Outer Limits. They are great guys and felt they were honest about everything with the boat, but I still did a sea trial in the middle of December and I paid a LOT of money to have my surveyor travel to Rhode Island to check every inch of that boat and it was worth every cent. Everything checked out great and the boat came the next week. Now after all of that, when the boat gets to my marina, my mechanic texted me a picture of a hole in the hull (from a trailer bolt that broke loose) right under my starboard engine that EVERYONE missed including me and my surveyor. I had taken a few random pictures of the bilge a few days earlier and we looked at those which proved it was there before the ride but I'm absolutely certain that Dan and Mike didn't know it was there.. We ALL overlooked it.. But because I had the pictures and because they're good guys to begin with, they wrote me a check right away to cover the repair and we're all good friends. Moral of the story; it is the BUYER's responsibility to protect himself no matter what. It's YOUR money and your problem. |
Originally Posted by boatnt
(Post 4126537)
I know I should not get involved and not reply to this thread because it does not involve me, but that did not stop anyone else on here so why should it stop me.lol
I do not think the OP has any issues with the boat been 30 years old and needing some work,I have read other threads he started in the past, I think(but maybe I am wrong) the issue the OP is having is with the engine build,I think he feels he was led to believe the engine build was done in house but when he had issues with the engines he was then informed the engine build was done by previous owner, not sure who is right or wrong,I was not there but I do not think any of you guys were there either , so if you are going to bash the OP do it knowing what the issues is,,and I dont think the issue is the age of the boat, That being said if I offended anyone sorry, Everyone on here has been a great help to me getting me through this rebuild and I thank you. but I will always speak up when I feel I have been done wrong. I will not delete the thread I posted it and will live with it. Now time to head to the lake, everyone have a fun and safe weekend. Chris |
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