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jdbillin 04-09-2015 10:19 PM

Detailing advice
 
Hi everyone,

I知 looking to get some advice I知 pretty new on off shore only and a few of you may know that I own a mobile detailing business in central Ohio.

I知 not trying to sell my services but I知 looking for input from other boat owners that have either had their boat detailed by someone one else or even what you would expect if you had your boat detailed professionally.

For example what were you happy with or what did you think they could of improved upon or if you haven稚 had your boat detailed by someone what would you expect if you had it done?

Each year the number of boats I detail is slowly increasing and I do have repeat customers that always seem very happy but I still want to better my business.

Basically I知 looking for data and advice from other boat owners for example what would you pay, what would you expect, is there certain products you would want used. Are there any services other than detailing that I should think about offering to my customers?

Thanks
Jordan

Speedracer29 04-10-2015 08:16 AM

Top on my list of questions for a boat detail:
1. What line of product do you use?
If the answer is "proprietary", "our own blend", or "top of the line automotive" anything, I'm on to the next shop. I'd like to hear Bio-Kleen or FOY, but even Meguiars will do, as long as it's a reputable marine-specific line of products being applied. Pink silicone detailer is for the buy here-pay here lots, not my boat.

2. What's the approx. cost per foot for detailing?
3. What's approx. cost per foot for buff/wax?

Those 2 questions go hand in hand, because they aren't the same. The detail (at both places I've used) is an all over wash and dry, with an interior clean, carpet/floor clean, and wipe down/tire dressing on trailer. Hull buff and wax are separate, and consists of hullsides, transom, and deck (no bottom). Letting a customer know that up front goes a long way toward meeting expectations.

I paid $11/foot for detail, and thought it was a decent deal a few years ago. Hull wax/buff was almost at the $20/foot range, but I didn't partake, as I'd already sweat gallons doing it myself. I dropped the boat off, but would have paid $50-75 extra if the option for them to do it at the house would have been available. Definitely easier and less time consuming to sign my name on a check than hitch/travel/unhitch, repeat.

302Sport 04-10-2015 08:40 AM

What would you say the going rate is per foot for a customer who wants a weekly wash, interior wipe down, carpet vacuum, etc..??

Just basically the same service you would get at one of the full service car washes.

precisiondetails 04-10-2015 10:05 AM

I own a detail business. I also sell professional grade products. I know that the most important thing sometimes has nothing to do with the actual work. It's the actual dealings with the customer. I've done a lot of work for some big high profile boat owners, some on here. I think dependability, professionalism and consistency is what most look for. Now obviously you have to do solid quality work.

I've heard of way too many high profile guys with big time money boats just completely getting raked over the coals on price because they have a 500k+ go fast boat. That's just wrong and has nothing to do what a fair price should be.

It's alsovery enjoyable to get to know and make relationships with a lot of these guys which are on here as well. And it's also very humbling to work on such amazing boats.

precisiondetails 04-10-2015 10:12 AM


Originally Posted by Speedracer29 (Post 4290301)
Top on my list of questions for a boat detail:
1. What line of product do you use?
If the answer is "proprietary", "our own blend", or "top of the line automotive" anything, I'm on to the next shop. I'd like to hear Bio-Kleen or FOY, but even Meguiars will do, as long as it's a reputable marine-specific line of products being applied. Pink silicone detailer is for the buy here-pay here lots, not my boat.

2. What's the approx. cost per foot for detailing?
3. What's approx. cost per foot for buff/wax?

Those 2 questions go hand in hand, because they aren't the same. The detail (at both places I've used) is an all over wash and dry, with an interior clean, carpet/floor clean, and wipe down/tire dressing on trailer. Hull buff and wax are separate, and consists of hullsides, transom, and deck (no bottom). Letting a customer know that up front goes a long way toward meeting expectations.

I paid $11/foot for detail, and thought it was a decent deal a few years ago. Hull wax/buff was almost at the $20/foot range, but I didn't partake, as I'd already sweat gallons doing it myself. I dropped the boat off, but would have paid $50-75 extra if the option for them to do it at the house would have been available. Definitely easier and less time consuming to sign my name on a check than hitch/travel/unhitch, repeat.


Is your concern on the product over price or are you just more familiar with the general marine names?

I didn't fully understand what your message was you were trying to get across like with the pink detail spray...

Because I will say this- the over the counter stuff can not compare to what at least our line of product does. I ran out of compound in the middle of a job and had to go right to the counter of the marine shop I was working at to buy some Meguires compound. Let's just say horrible is an understatement. Sure it cut oxidation, just not nearly as well. I had to use way more product and work twice as hard going over things twice. It's just not good stuff.

Now I understand most people are not familiar with what the pros use as it's not known in the consumer market. I will say this tho- we are going to be breaking into that market this summer.

Mastercraft240 04-10-2015 12:00 PM

Precisiondetails is exactly right. Personally, I would never want to get into the boat detailing business as the time it would take to educate your customer on good work/products and the chances of them following through to maintain the finish is very difficult. Moreover, if you are asking what products your customers want to see, I am afraid you are already setting yourself up to fail. Every paint/gelcoat is different, which may require different products and pads depending on the hardness thus you will need to tailor your product/pad combination as you see fit. Precisiondetails has a high end detail shop specializing in paint correction, sealants, and coatings (correct me if im wrong precisiondetails) and I am into detailing myself as a hobbyist, so perhaps we are talking a different language here as I'm not sure the level of detailing you are doing.

iliveonanisland 04-10-2015 12:06 PM

one word is all u need to know about detailing hi perf boats... speed wax! nothing else even comes close dude... 10% less fuel burn and 11.86% more speed... oh and dont forget to remove the coney island white fish stuck between the cushions in the v berth area

GETTINBYE 04-10-2015 12:27 PM

I would not be to stuck on "marine specific products". I have used several products over the years some automotive and some marine from several different companies. I have not used nor tried all of them. I have come across, in my personal experience, a combination of automotive products both for surface prep and for protection all from the same source that beats anything I have ever used hands down. It kicks their own line of "marine products" to the curb.

jbraun2828 04-10-2015 12:36 PM


Originally Posted by Speedracer29 (Post 4290301)
Top on my list of questions for a boat detail:
1. What line of product do you use?
If the answer is "proprietary", "our own blend", or "top of the line automotive" anything, I'm on to the next shop. I'd like to hear Bio-Kleen or FOY, but even Meguiars will do, as long as it's a reputable marine-specific line of products being applied. Pink silicone detailer is for the buy here-pay here lots, not my boat.

2. What's the approx. cost per foot for detailing?
3. What's approx. cost per foot for buff/wax?

Those 2 questions go hand in hand, because they aren't the same. The detail (at both places I've used) is an all over wash and dry, with an interior clean, carpet/floor clean, and wipe down/tire dressing on trailer. Hull buff and wax are separate, and consists of hullsides, transom, and deck (no bottom). Letting a customer know that up front goes a long way toward meeting expectations.


I paid $11/foot for detail, and thought it was a decent deal a few years ago. Hull wax/buff was almost at the $20/foot range, but I didn't partake, as I'd already sweat gallons doing it myself. I dropped the boat off, but would have paid $50-75 extra if the option for them to do it at the house would have been available. Definitely easier and less time consuming to sign my name on a check than hitch/travel/unhitch, repeat.

Why would you use marine products on automotive paint? Most of our boats are not gel coat and I wouldn't use marine anything. It cost twice as much and doesn't work half as good.

jdbillin 04-10-2015 12:36 PM


Originally Posted by precisiondetails (Post 4290357)
I own a detail business. I also sell professional grade products. I know that the most important thing sometimes has nothing to do with the actual work. It's the actual dealings with the customer. I've done a lot of work for some big high profile boat owners, some on here. I think dependability, professionalism and consistency is what most look for. Now obviously you have to do solid quality work.

I've heard of way too many high profile guys with big time money boats just completely getting raked over the coals on price because they have a 500k+ go fast boat. That's just wrong and has nothing to do what a fair price should be.

It's alsovery enjoyable to get to know and make relationships with a lot of these guys which are on here as well. And it's also very humbling to work on such amazing boats.

I must be pretty lucky so far, dealing with the customer isn’t that big of a deal for me. Almost all of my customers seem to be pretty open to me advice and trust me as to what is best for their situation. But I do have a few customers who are very picky about what products they want used on their boats I have been able to change a few of their minds especially the ones who want meguiar’s or similar products used. A simple side-by-side comparison shows the difference.

I agree just because it’s a 500k+ boat doesn’t mean the price has to be triple what another boat would cost. Most of the time I actually end up charging less per foot on nicer boats especially if they are well maintained. It takes less work to get them looking nice compared to a mid 90’s boat that has been sitting outside uncovered most of its life.




Originally Posted by Mastercraft240 (Post 4290406)
Precisiondetails is exactly right. Personally, I would never want to get into the boat detailing business as the time it would take to educate your customer on good work/products and the chances of them following through to maintain the finish is very difficult. Moreover, if you are asking what products your customers want to see, I am afraid you are already setting yourself up to fail. Every paint/gelcoat is different, which may require different products and pads depending on the hardness thus you will need to tailor your product/pad combination as you see fit. Precisiondetails has a high end detail shop specializing in paint correction, sealants, and coatings (correct me if im wrong precisiondetails) and I am into detailing myself as a hobbyist, so perhaps we are talking a different language here as I'm not sure the level of detailing you are doing.

That is true, its very hard to get customers to follow through on maintaining the finish especially with boats. I don't see how I am setting myself up for failure. Every boat is different and I have so many different products and I don't always use the same ones on each boat.

I just want to see what the customers want and would expect when they are going to spend any where from $200-$500+ on getting there boat detailed. I have had some customers turn me on to specific products that work really well and thats partially the purpose of this thread, I learn new things everyday.

Speedracer29 04-10-2015 12:47 PM


Originally Posted by precisiondetails (Post 4290361)
Is your concern on the product over price or are you just more familiar with the general marine names?

I didn't fully understand what your message was you were trying to get across like with the pink detail spray...


Now I understand most people are not familiar with what the pros use as it's not known in the consumer market. I will say this tho- we are going to be breaking into that market this summer.


I like the last part!

My point on the pink detailer is-
there's some great pro-grade stuff designed/tested/tried for automotive use. While it may be fine for marine use, I would prefer my boat not to be a guinnea pig for that application.

I'm no chemist, and there's certainly a plethora of products professional and consumer grade that I'm not familiar with. However, when a detailer can't/won't take the time to explain the who/what/why of a product, it's a detractor, and I'm not buying what they're selling. When a new Cigarette costs the same as a new Chevrolet (dare to dream), the local detailer can use whatever.... Until then, I'd prefer more than a hayseed explanation of "it's pro grade, good stuff" .

Speedracer29 04-10-2015 12:53 PM


Originally Posted by jbraun2828 (Post 4290419)
Why would you use marine products on automotive paint? Most of our boats are not gel coat and I wouldn't use marine anything. It cost twice as much and doesn't work half as good.

Mine's gelcoat. Last one was gelcoat with some Imron. I haven't progressed to the six or seven figure boat with the Mitcher T paint yet. But gelcoat boats still exist.

I'll shut up now so this doesn't turn into an OSO oil thread.

Interceptor 04-10-2015 01:34 PM

Always been baffled by all the products out there to make a boat shine but most of us have no idea what's in them and yet we use them.

precisiondetails 04-10-2015 03:59 PM


Originally Posted by Speedracer29 (Post 4290423)
I like the last part!

My point on the pink detailer is-
there's some great pro-grade stuff designed/tested/tried for automotive use. While it may be fine for marine use, I would prefer my boat not to be a guinnea pig for that application.

I'm no chemist, and there's certainly a plethora of products professional and consumer grade that I'm not familiar with. However, when a detailer can't/won't take the time to explain the who/what/why of a product, it's a detractor, and I'm not buying what they're selling. When a new Cigarette costs the same as a new Chevrolet (dare to dream), the local detailer can use whatever.... Until then, I'd prefer more than a hayseed explanation of "it's pro grade, good stuff" .

That's why I asked.

Very well put and I completely understand what you are saying.

To me the very best SEALER out there (and my company doesn't even make it) that's how good it is! Lol- is Driven Marine Polish. Period!!

precisiondetails 04-10-2015 04:05 PM


Originally Posted by Mastercraft240 (Post 4290406)
Precisiondetails is exactly right. Personally, I would never want to get into the boat detailing business as the time it would take to educate your customer on good work/products and the chances of them following through to maintain the finish is very difficult. Moreover, if you are asking what products your customers want to see, I am afraid you are already setting yourself up to fail. Every paint/gelcoat is different, which may require different products and pads depending on the hardness thus you will need to tailor your product/pad combination as you see fit. Precisiondetails has a high end detail shop specializing in paint correction, sealants, and coatings (correct me if im wrong precisiondetails) and I am into detailing myself as a hobbyist, so perhaps we are talking a different language here as I'm not sure the level of detailing you are doing.

That would be correct. I only do full complete high end details these days. I don't wash things. But on the product side of things. I won't soliciate on here yet, until I pay for advertising (those are the rules here) but our website is in the works right now. The line of product is manufactured right here in California Hayward to be exact the East Bay Area.

Our compounds and polishes go toe to toe with 3M.
The average cost of a Quart of 3M is $40-50
Ours is $25-35
I've converted more marine fiberglass repair places to our stuff. And our pads are better hands down over 3M.
We are in the all out detail biz, 3M is the Abrasive kings
Let's put it this way- we make so many different kinds of each product I GUARANTEE we will have some thing you like... IE- we make close to around 20 different dressings (tires, plastics, moldings/exterior & interior)

We also have a Wax that is an express wax. That will NOT stain black plastics and can be used in sun, no residue what so ever. U won't even see any on your towel when u take it off. And it's the easiest wax application you will ever see. Our competitors buy and sell it somewhere somehow just to give to their accounts so to keep us away. Lol

tmmii 04-10-2015 08:44 PM

Id rather see prices and results on other boats you've done than what products you use. I'm not up to date on the latest waxes, so hearing what you use is Greek to me.

Price wise the best I've seen in central Ohio is around $45 a foot, inside and out.

27daytona 04-10-2015 10:24 PM

Chad. Drop some by my house so I can use it before Desert Storm. Doug

precisiondetails 04-10-2015 10:56 PM


Originally Posted by 27daytona (Post 4290628)
Chad. Drop some by my house so I can use it before Desert Storm. Doug


I might just be able to do that. What type of stuff do you want/need?

jmoore1225 04-10-2015 11:54 PM

For the experts, what are some of the better products to use? My boat is paint & not gel by the way.

precisiondetails 04-11-2015 12:07 AM


Originally Posted by jmoore1225 (Post 4290641)
For the experts, what are some of the better products to use? My boat is paint & not gel by the way.


Shoot me a PM. Let me know what type of products you need. Such as: quick spray, wax, compound/polish etc...


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