Originally Posted by Pete35Fountain (Post 4551627)

yeah I do...seems the boating world has it's own set of standards and levels of customer service... as example a repair that is estimated to require 3 days lasts 3 weeks.
said repair requires 3 trips back to get it right.
the above example with surveyor.
I'm curious if this is the standard.

Originally Posted by Nate5.0 (Post 4551736)

Only have used Ed Cozzi

Never had any time issue or "get there when I get there". Professional, punctual, and detailed start to finish.

Originally Posted by 36Tango (Post 4551758)

Earlier this week, I had a need for a prepurchase inspection/survey in Toronto. I called a couple of guys, but went with Larry Watson with Charthouse Marine. Knowing that timeliness was important, he made it work and was able to do a survey yesterday. He called me last night and we spent an hour going over things on the phone. He will get me the written survey next week, but I at least I have a ton of knowledge to make a sound decision before driving up for a sea trial. He is SAMS certified, so if I go through with it, this will be the survey that I give the insurance company. I would very highly recommend him. He mainly does performance boats.

He also came highly recommended from Double R (they gave me a couple of other names that might have been as good, but they could not get to it)

Charthouse Marine
Larry Watson
20 Trillium Crescent
Barrie
ON L4N 5P5
705-728-1394

Originally Posted by Allrisks (Post 4551798)

Larry is one of the top 2 surveyors for boats in Ontario IMHO. When my clients send me a copy of a survey he has done I know they got a precise and detailed survey for the money. He is very detailed in the inspection and you will be happy with what you get.

Originally Posted by Pete35Fountain (Post 4551586)

I just had my first experience with a surveyor and a survey. Is it normal, given the time of year and that we here in Ontario have experienced a colder and far wetter than average spring, that it take 3 weeks from first contact to the date of the actual survey to be performed? Is it normal that it take 5 business days to get a copy of the survey? Is it normal that a credit card number be requested on first contact with a surveyor to facilitate getting your name in the cue for a booking for the survey to be performed? Is it normal that a surveyor will and I quote..."get to it when I get to it"? Is it normal that a surveyor speak to a potential client as if he/she are a pain in the ass? Is it normal that when the surveyor is requested to amend the survey to reflect the actual model of the boat although it is the same boat in the same condition, the valuation changes by 20K and the replacement cost for a new similar boat is devalued 40K...the original replacement cost value being no where close to what it would cost to buy new? Is it normal for a surveyor to climb all through a freshly painted boat with his or her shoes on? Is it normal for a surveyor to smear streaks of mud along the hut sides and deck of a boat, these last 2 points illustrating flagrant disregard for someone else's property let alone common courtesy and respect?

I am asking these questions in all sincerity. Yes they reflect my experience but this is not to slander or malign any one individual, merely my own curiosity, not having been through such an experience previously. Any insight is appreciated.